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The good, the bad, and the ugly - discover what customers are saying about G E Money Bank

Welcome to our customer reviews and complaints page for G E Money Bank. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with G E Money Bank.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used G E Money Bank's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with G E Money Bank, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with G E Money Bank. Your feedback is an important part of our community and will help others make informed decisions.

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8:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

G E Money Bank late payment on Dillard's Amex Card

I payed my charge amount that was listed as due on Feb. 20, 2012 as $107. and a few cents. This was payed on 2/13/2012.--early and payment in full! evidently they did not approve of this as I was notified by a message on my recorder to check credit card services (Dillard's). When I did my account was listed as past due and the balance was $142.17. It was supposed to be payed on 2/20/2012 and this message came on 2/25/2012. Something is very wrong here.

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bjdudley
Northville, US
Oct 05, 2009 7:25 pm EDT
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I sent in a payment for $4818.51, and GE Money said they never got it. So I went online and resubmitted the money, only to find out they LIED LIED LIED. They had the money posted it to my account. Since I went online it posted again. Now they refuse to give me my $4818.51 back. What is my recourse?

NEVER NEVER NEVER TO BUSINESS WITH GE MONEY

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Lillian DiLorenzo
Bayonne, US
Jan 25, 2009 2:21 pm EST
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Mom pd for hearing aide, , sent copies of bank stm and to no avail constant harrassing phone calls and she now is in collections very frustrating since we have made numerous attempts with copies of bank info and mailings certified.

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GECapitalCares
Tempe, US
Feb 28, 2012 6:02 pm EST
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Carol - Saw your post and we'd like to assist. A member of our escalated support team has left a message at the phone number associated with your account.

Regards,
Nicole
GE Capital

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Lula Porter
Lucedale, US
Feb 14, 2009 2:19 pm EST

Please Please file a complaint online with the FTC. This place needs to be shut down ASAP!

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4:32 am EST
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G E Money Bank account closure

Hi! I'm writing about my Gap Visa account. I made a mistake and didn't update my checking account info to reflect my new account info and made a pymt on my acct, which was over and above the pymt that I had due for the month. When I realized this I transferred money over to this account so I could rectify this situation. I have gone online and paid my balance in full, but now when I access the account it says my account has been closed. I want to prevent this from happening as I have worked hard to get and maintain the accounts I have and want to continue my relationship with this account. Whom do I need to speak with etc, to explain my situation and prevent closure of my account.

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GECapitalCares
Tempe, US
Nov 22, 2011 5:26 pm EST
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I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
- Reference code DM 112211_User301547

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital

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2:06 pm EDT
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G E Money Bank release of title

Took over payments on motorcyle offered payoff on account they accepted payoff 2875.00 taken from my checking acct then 2 weeks later the other party filed bankruptcy they held title til bankruptcy was discharged. I called again now they want the balance on the acct before they will release title. They make up there own laws

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HELP HELP HELP Seeking advice on a solution to my G E Money Bank problem. I purchased a motorcycle in 2005 AND borrowed $15, 000.00. Since the original date of the loan I have paid $15, 692.20 in payments, $12, 020.49 in finance charges and last but not least $833.99. That brings the total paid to G E Money Bank $28, 546.68. ARE YOU RESDY FOR THIS CRAP: I...

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G E Money Bank Closed acct

I have a Lowes Platinum card issued by GE Money Bank good thru 03/2012. Sometime in the last year they lowered my limit from 3000.00 to 720.00. I have paid this card in full every month, since 2003 when I opened the account. Even though there was no reason for them to lower the limit I did not really care since I never charged more than the limit in one month and I paid it off each month.

Today when I went to buy some groceries at Wal-Mart they told me that the card had been declined. I came right home and accessed my account on line and the screen said that the account was closed. I called the 800 number and the representative told me that they review their accounts every so often and this was a business decision to close my account and that I would be getting a letter in a few days telling me such. I guess GE Money Bank was afraid that I would charge up the whole $720.00 and then not pay it. You are a sad company GE Money Bank...but that is okay Discover card loves me.

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12:00 am EST

G E Money Bank Poor Credit Reporting Customer Relations

Similar to MANY others on this site, Last Spring/Summer I applied for a credit card to cover major dental costs. At the time of my application I arranged for them to deduct the monthly payment of approxiamtely $150 from my checking account. When the first bill arrived it indicated that it was deducted. When the next bill arrived it showed a past due balance. When I called they advised me that the amount had not been deducted due to some error in entering the numbers. I was assured that this would be taken care but I had to pay the now past due balance which I did in full. The next month came and the payment due was $240+. and the interest rate had increased to nearly 30%. I called and was told that since I had not paid the previous month's bill I had forfitted my special interest rate. I explained the previous call and was again assured that the problem would be corrected and the special interest rate would be reinstated.

Every month since then - 7 times - I have had the same bill arrive; the same conversation wiht the Customer Service people with the same assurnaces. Today I spoke with a supervisor who stated that the review board refused my request to reinstate the lower interst rate due to non-payment of my account back in June I beleive. I told her what had happend for the past 7 months, how the payments had first been deducted then returned to my account thus making the payment a non-payment, how others had "found the problem" and promised to fix it and she said that due to MY mistake they would not reverse the account interest and lower the payments to the original agreement. I asked to speak to her supervisor and was told the only way to reach them was by mail. I again explained the problem and what I had been told about the error on THEIR part but she insisted that - dispite what I had been told by 7 other reps - the mistake was MINE and not there's and nothing more was going to be done. I was furious and I admit that I used some foul language with her, but after she had basically lied to me and then accused me of making the mistake that is about to ruin my credit history I reached my limit and she terminated my call.

I hung up and went online to check the possiblity of sending the appeal letter online and I found a website devoted solely to complaints about this company http://www.complaintsboard.com/complaints/ge-money-bank-c2876.html

As I read what had been posted by other customers of this company, I found that MANY perople have had the exact same experience and in fact their numerous letters have gone unanswered.

I hope that somethign can be done with this company that appears to be ripping off hundreds of people in exactly the same manner. I am a disabled vetern on a small monthly payment from the VA and cannot afford to be taken advantage in this manner.

Please advise me as to your findings and what, if anything further can be done to correct these dispicable practices.

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gi gi
Hartsville, US
Oct 01, 2011 1:16 am EDT

I have fallen prey to this company. the interest rate went to 28 percent from 14percent. I paid my bills on time, but got behind. I tried to find out why. no answer.
so, now GE is supposedly taking me to court to collect, wish these people that run this company, get whats coming to them.

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