Fy review: slow delivery!!!

Hi, i would like to lodge complaint regarding dloe delivery of items bought frm lazada on 12dec..
Scheduled for delivery between 16-20th dec 2017

Its now 21st dec! And i havent got any of my items yet! !

Gdex tracking no:
[protected]

Made two times phone calls.staff told me that they will try their best to deliver my item asap as im leaving for overseas...

I really hope action taken for the slow delivery.
Kindly deliver my item asap..
Much appreciated

Please do not turn me down or i may have to go to
Kpdnkk consumer tribunal

Tq