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FWM Labs - RESVERATROL ULTRA / Product sent me to ER/Still have not received refund

1 FL, United States

At the time I received my 4-month supply back in June, the bottle had no directions or indications on it (i.e., take w/meals, take in the morning, etc.). I took 2 in the evening and woke up at 1:30 a.m. with severe heart palpitations and shortness of breath. I called 911 and spent 3 hours in the ER (e.k.g., blood analysis, I.V.) due to Resveratrol heart rate and blood pressure were through the roof (I have never had palpitations nor high bp prior). Needlesstosay, I called to obtain an RMA number which I received from Kim. I returned the product immediately via USPS insured and with delivery confirmation (said product was received on 6/29/2009). Since returning this product I have called at least 5 times and spoke to several reps (Ira, Doris, Michelle, etc) all who said they would submit a ticket to their returns department (standard answer over and over). I am IRATE. Still no refund so after much frustration, I finally am disputing it with my credit card company.

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