Fwm Laboratories - Acai Berry / Unauthorized charges
I saw an add on the internet for a FREE trial...only $3.95 for shipping. I ordered it. I tried it and didn't like the product, so following their procedures, I tried to call the phone number they provided online (I printed all forms before submission online), to obtain an RMA number (Return Merchandise Authorization) to return the product as they will not accept packages without it...to no avail...mailbox is full! So today, I checked my bank account online, as I do everyday, and THEY HAVE CHARGED MY ACCOUNT $40.00!! For what? Who authorized this? I tried to again call the number provided and the mailbox IS STILL FULL, thus I can't leave a message or obtain an RMA number! THIS IS FRAUD & ILLEGAL!!!
The company name, address & phone info I have is:
2040 NE 163rd Street, Suite 305
North Miami Beach, FL 33162
www.acaielite.com and www.acaiberrydetox.com (the websites I ordered from. One page was my order, the 2nd was their Refund & Exchange Policy)
I've contacted my bank to dispute the charge, but these folks need to be SHUT DOWN!