The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Furniturebrandsgroup / Disreputable Scam Artists

1 545 Eighth Aveune #401 NY, NYNew York, NY, United States Review updated:
Contact information:
Phone: 1-800-348-0500

I am writing to add to the long list of complaints against FurnitureBrandsGroup and OneClickFurniture and others. I, too, had exactly the same experience as many of you and am out a great deal of money.
Unfortunately, if you will google the address of our favorite company you will find that it is not a furniture company at all. It is an ANSWERING SERVICE called which prides itself on its customer versatility. That they are clearly perpetuating fraud doesn't seem to bother them too much. I doubt that Al Carter or Suzie Walker even exist. In order to get "WeAnswer" to give up their client a subpoena and lawsuit will probably have to get involved.
I would recommend that we attempt a class action lawsuit against both of these companies.

Sort by: UpDate | Rating


  • Th
      3rd of Jun, 2008
    0 Votes
    Furniturebrandsgroup - none delivery of paid bedroom furniture
    545 8th Ave. Ste 401
    New York
    New York
    United States
    Phone: 1-877-391-0646

    Order was made November 6, 2007, they took payment from my credit card November 8, 2008 for Kathy Ireland bed for 431.00. As of June 3, 2008 I have not recieved bed.

  • Pe
      19th of Jul, 2008
    0 Votes

    I also paid USD 850 for furnitures since Jan 08, as of July 17, none has been delievered. They said they needed more time to fill the truck for delivery. I asked for order cancellation, they did after a few days of request but never refund. These group of people really ripped other people off. They need to go to jail...

  • Pa
      29th of Jul, 2008
    0 Votes
    Furniturebrandsgroup - refund
    United States

    i ordered furniture on 1/22/08 nevered received my head board and never received my money back i have been in touch with Suzie about 20 times and i keep getting lied to i would love my refund. and will nevered order again.

Post your comment