FurnitureBrandsGroup` / Furniture never delivered!
I ordered furniture in the amount of $2645.00 on 12/18/07. My credit card was charged for the full amount. The furniture has never arrived . They tell me that it is in process, between transit trucks and not shipped. Everytime I call, the delivery day is pushed back another 10 days. I am now waiting almost 3 mos. I spoke to Al Carter who is suppose to be a manager and asked him to credit my account. He states it will take 7-10 days to process the credit, what a crock!!! I have asked to speak to the general manager and they transfer to voice mail in which nobody returns the calls. I have contact my credit card company to dispute the fraud charges. I have also contacted the WABC7 investigators and the attorney general. We have got to put a stop to this SCAM Co.