Furniture Deal - Lied about delivery date, will not give refundI purchased a sofa pictured in a flyer I received from this company August 20th and was told I could pick it up in 3 to 5 days. On Aug. 25th I went to the store and was told it will be up to 6 weeks, , they weren't sure.
I asked for my money back ( easy to do, , it was a Visa purchase ) and the salesman told me to come back tomorrow. He said the salesman who sold me the sofa was working tomorrow. I said they had one like I purchased sitting right there. He said I couldn't have that one. I asked for a manager. He said the salesman who sold me the sofa was the manager. I asked for the phone number for the Corporate Office. He said there wasn't one. I turned around and told the couple behind me not to purchase anything there and that I had been lied to and now they wouldn't give me my money back.
The salesman called the police and told 911 they had a guy in their store " acting crazy " and he needed Officers right away. I waited till Officers arrived, despite the sales guy telling me I had better leave before the police got there. When they arrived, they listened to my story and asked why the store didn't refund my money. The sales guy said it wasn't possible. I had to speak to the guy coming in to work tomorrow.
The police advised me this was a civil matter but that if I didn't leave the store the salesman could file criminal trespass charges against me. He asked for my name. I said that was fine but wanted to obtain a copy of the Police Report concerning this incident. I followed one of the Officers to his vehicle where he gave me the report number. DO NOT BUY ANYTHING FROM THIS STORE, , , ANY LOCATION !!!