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FunMobile.com review: Funmobile contact person's INFO 151

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Author of the review
12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Hi everyone,

I too am a victim of this scam. I have found however the trail leading to the so called Pres/CEO of this scam service... His name is Christian Heileson, the address is 197 Portland Street, Boston, MA 02114. The phone number is the same that you are to call to get customer service, [protected]. I found this through the Better Business Bureau which I suggest you all file a complaint with. The BBB ID number for this company is 102515. There is also another email address listed. It is [protected]@funmobile.com . Oddly enough there is only 1 complaint in the last 36 months on this company. Somehow they have managed to hide. So go to the BBB, the company was registered in Delaware in 2006 listed under Funmobile and register your complaint. Good luck to everyone and hopefully we all can turn the tables on this scam company.

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151 comments
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Jackie Vanloan
,
Jul 03, 2007 12:00 am EDT

I did not subscribe to this service - they charged my Verizon account $19.99. This is such crap, I want them to credit my account. How do I go about doing this? Their phone number is just a recording and they want your cell number to charge your account again. I need info on getting them to credit my verizon bill immediately. I want to file charges, but have no info on this scam company.

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rose love
,
May 17, 2007 12:00 am EDT

I have been trying to cancel the service as they are over charging me $77.00 is entirely to much for a bunch of jokes. That is not funny. Please do something about this before someone else gets sucked into their trap.

Sincerely, Rose love

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Zack Ferguson
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Apr 21, 2007 12:00 am EDT

I was on the internet just surfing the web then i found a game site and it said i had to enter my phone number to subscribe to them but it subscribed me to funmobile and they keep texting me at 1 dollar each and i went and visited their website to unsubscribe and i clicked the unsubscribe button and i am still being billed. Please help

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D. Billy
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Nov 06, 2006 12:00 am EST

I'm getting text messages that I cant even read because of my age so I know I don't want these on my phone bill. My glasses are not enough to read the small print, I just want this to be stopped.

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alex245
, NZ
Jan 04, 2011 8:32 am EST

this mobile ringtone company is a stupid scam, i got about 7 messages each fortnight and when i txted stop to the number up to $10 was removed from my phones credit leaving it with NOTHING. this is ###...

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manu ouimet
bedford, CA
Dec 22, 2010 9:22 pm EST

been credit 6 time 10$ each time that i did not take or text and stop text stop i want to be refund those 10$ wen i did not puchased for been credit for it

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1997
Vaughan, CA
Aug 13, 2010 10:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i added the feature 2 months ago then dis-activated my phone and after re-activating me phone this site took 10 dollars from my phone and i did not give any permission to take any money from my phone.

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Mónika
, HU
Jul 22, 2010 1:54 pm EDT

Not registered anywhere!
Not accept any terms and conditions!
Sms and it will not be disallowed.
Money, after deduction of all SMS.
How can this end?
Please help me!
Thank you!

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GGH
, US
Sep 29, 2009 9:37 am EDT

Last month I was able to get them to stop sending the sillydaily jokes and refund my money. They said they had cancelled "my subscription" (one I did not know I had). I received another charge on my bill this month from them. Their number is [protected]. It is called customer service, what a joke.

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dominique Demetriades
, ZA
Jul 28, 2009 1:39 pm EDT

we cannot unsubscribe to funmobile and are being charged ZAR22.00 per week for downloads that we cant gert and dont want. The sms advising us of latest downloads nevr gives a number to unsubscribe and we are being ripped off week after week! The number concerned is cell c [protected]. please assist if u can!

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Ajit
, US
Jun 12, 2009 4:22 pm EDT

Accidently I put my cell number on this web site and they automatically enrolled my for their useless service which I did not want. I immidiatly called to cancel it but still this company charged me $10 for the service which I did not even used for a minute.

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p-newton
, CA
May 26, 2009 2:38 pm EDT

I have been receiving text messages from 30033 daily and sometimes twice daily and have no idea where or how this was authorized.

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KISHA
Upland, US
May 18, 2009 6:33 am EDT

I HAVE A VIRGIN MOBILE PHONE AND MY PHONE IS NOT EVEN COMPATIABLE WITH THE SERVICE AND THEY STILL CHARGED ME $9.99 FOR RINGTONES I NEVER RECIEVED.

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blank.
Los Angeles, US
May 14, 2009 12:37 am EDT

I never subscribed to Funmobile's services and just recieved a phone bill with a ten dollar charge. If i have never authorized them to do so, why get charged?

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Tuane Ellis
, ZA
Jan 26, 2009 8:02 am EST

I'm furious at this funmobile thing! it eats my airtime like cookies and i never even subscribed to anything! IF THEY DO NOT FIX IT I WILL BE GIONG TO THE PAPERS AND I WILL SUE FOR UNAUTHORIZED CHARGING! its theft! im very very annoyed at this and i want the unsubscription code.

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dianne
hampton park, AU
Dec 05, 2008 5:49 pm EST

am sick of being billed for something l didnt subscribe to. have sent emails to funmobiles, they dont answer, Dont know how they got my number, not happy. CAN SOMEBODY HELP GET RID OF THEM. thanks Dianne

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Stephen
,
Oct 23, 2008 7:10 am EDT

Funmobile is currently billing my cell phone even
if I dont have a contract with them, They are sending me sms and they billied R60.oo per sms.
I have tried to speak to them, but the keep on billing my account.

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Rene
,
Aug 31, 2008 12:21 pm EDT

I have been charged £9.00, and have not received a ring tone, my daughter who is 13 says i have been scammed? Is fun ring tones for real? All i want is a ring tone which is different.

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Pat Roller
,
Feb 26, 2008 12:01 pm EST

A Funmobile charge of 19.99 showed up on my AT&T bill this month. I did NOT request nor want this service. Please remove it from my bill and do NOT send me any additional information, charges or anything else.

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elaine chun
,
Feb 04, 2008 12:00 am EST

I downloaded a free site and now I keep getting this bill charged to my Sprint bill every month. The big RIP OFF is that it doesn't work on my cell phone. FREE... This is BS. Nothing but SCAMMERS! BEWARE!

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Ronald Liebrum
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Jan 13, 2008 12:00 am EST

I would like to stop this payment on my Verizon bill & refund what I have paid. The service was never used!

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Kevin Muro
,
Jan 09, 2008 12:00 am EST

Multiple e-mails demanding information that they have already received persistence, and lack of respect towards a non-existing customer. Hidden Charges that are untraceable. Ignorant and tactless customer service staff.

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Jesse L. Ross II
,
Dec 06, 2007 12:00 am EST

I didn't sign up for funmobile and I don't want the service. I added time to my phone yesterday and shortly after funmobile had taken my remaining money away for their weekly charge of $5.99. I don't want funmobile and I want my time back on my cell phone PLEASE! Thank you Jess Ross

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Diane Delcambre
,
Oct 10, 2007 12:00 am EDT

I have not and do not want text messages from funmobile 4help: customercare@funmobile.com

Thank you

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Mary Danna
,
Sep 04, 2007 12:00 am EDT

I keep getting charged $19.99 a month to my cellular company for a fun mobile subscription that I never signed up for. I want them to stop bothering me! I don't want their subscription.

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Tammy Durham
,
Aug 23, 2007 12:00 am EDT

I did not subscribe to receive any text from this company and I want them to stop now how do I get them to stop the number given is not valid.

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Debra R. Burt-Frazier
,
Aug 20, 2007 12:00 am EDT

They are con artists, Sprint told me that everytime they sent their renewal text, I was charged 5.99! That is ###! I never renewed the joke a day service, but they continued to bill me for it.

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Barbara Fawcett
,
Aug 09, 2007 12:00 am EDT

Taking money off mt phone. And I didn't order anything from them. I want my dang money back. They are doing this to a lot of people. Something needs to be done about this.

Beware!

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Mariano Lopez
,
Jun 23, 2007 12:00 am EDT

Here the details, tmobile charge me a $9.99 for a monthly subscribed which I didn't request. The funmobile always send a text message on my mobile no. which I ignore, and the tmobile still charging me for a monthly fee. Any suggestions?

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sylvia taylor
,
Jun 21, 2007 12:00 am EDT

Sends text messages that takes monies off my account do not want to continue service. Never applied for service. Any suggestions?

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Darrel
,
Aug 15, 2008 7:30 pm EDT

I did not agree to money taken off my phone, but had ten dollars taken cause my phone is prepayed.

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mike tison
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Jul 22, 2008 5:37 pm EDT

went to site to look and no have two monthly charges of 9$9.99 want them reembursed and removed

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nate
,
Feb 29, 2008 9:14 pm EST

I am being charged $9.99 MONTHLY and I never even heard of fun mobile. Beware!

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Ann Turner
,
Feb 08, 2008 12:00 am EST

To get rid of this BS call [protected] and a computer will answer. Beware!

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Anna Bananna Jensen
Boulder, US
Aug 24, 2007 12:00 am EDT

I took the advise of another complaint poster and it worked. You have to reply to the original text (or possibly any of them) with this text entry:

4help: customercare@funmobile.com Cxl txt STOP USD.

Be sure to type the above word for word. I received a reply back right away letting me know the service has been canceled.

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William M
Niagara Falls, CA
May 17, 2011 4:39 am EDT

SOLO and BELL should be held accountable for engaging in illegal business practices with FUNMOBILE.
My 16 year old son entered into a contract with FUNMOBILE. It is illegal for anyone less than 18yrs of age to enter into a contract. I was billed $10 for the FUNMOBILE service and continue to be billed by SOLO. I contacted SOLO and informed them of the situation, my son being under age and could not legally enter into a contract with FUNMOBILE. They did nothing, in my opinion SOLO/BELL knowingly and willingly allow illegal contracts to be made with children less than 18yrs of age for the sole purpose of profit. SOLO and BELL should be held accountable. Perhaps a class action lawsuit...The problem isn't with FUNMOBILE; it is with the carrier service providers SOLO/BELL profiting from illegal contracts. It's ridiculous, Perhaps a 100 million dollar fine. I think that might straighten out there business modeling practices.

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NASH JONES
, US
Oct 28, 2010 6:14 pm EDT

My encounter with FUNMOBILE has resolved well, because I contacted my wireless carrier (VERIZON). They agreed to remove the charges. I never signed up for ring tones or screen savers. I'm not really sure how the got my number. I talked to their customer service dept.(info from website) in Malaysia to a Shaun. Their head quarters address is 197 PORTLAND STREET, BOSTON, MASS, 02114, 7TH FLOOR. Ask for KEVIN SPECTOR [protected]. I found this info through GOOGLE. My next move is to call the Boston BBB to discuss class action. Contact your local tv and radio station's consumer affairs reporter. They love this stuff. Good Luck

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mastercapt
Dover, US
Oct 22, 2010 9:58 pm EDT

i too have a complaint against funmobile, i am in the process of filling out a complaint form with the fcc, hopefully I can get my money back and put a stop to these jerks.

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kykriss
Ft. Mitchell, US
Aug 19, 2010 12:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The same exact thing happened to me...telling me to take the IQ quiz via my friend's MSN message...luckily I was suspicious and googled funmobile when they asked me to agree to the terms of service after completing the quiz!

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Deborah Wolter
Lakewood, US
Aug 13, 2010 2:18 pm EDT

I still have not had any response after texting STOP-apparently you are supposedly to get a response that Fun Mobile will text back something so you will know you do not want to be on this any more. I have not had any response! I am hesitate to put money on my cell for I fear they will take it out again! This is a nightmare, to say the least! I have also involved help center as well. I want my at least ten dollars put back on my cell-any one know how to go about that one? Thank you Deborah Wolter

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