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Fry's Electronics / Toshiba Regza Tv / Payed for a 5 year warranty and can't get anyone to come out and look at the tv

1 United States

I purchased 2 flat screen tvs from Frys around 2 months ago. I'm having problems with them making this crackling noise. I called Frys on the 15th of September and they said someone would get back to me. After a week a man called and asked what the problem was and I told him. He said I don't know what that could be and I don't want to go there for nothing. He was from Pression tv. He said he had to order a power supply and he would put that in and thats all he could do. How he evaluated that the power supply was the problem I have no idea. He said he just didn't want to come here for nothing. Crazy I thought. It's now the 4th of October and I'm still waiting. I called Frys again and they said I had to deal with the guy from Pression directly. I can't believer how Frys handles their warrantys. I should be against the law.

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