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Fry's Electronics / order online t3966483

1 United States

Order # T3966483 was placed on Sunday 09/30/2018 at 11:00am online using a promo code for a discount, and I never received an email confirmation from the store. I called the store after 8 hours and they said the order was ready around 12:30 pm!!! come to pick up. I went there and I was disappointed, the item was OPEN BOX!!! this is not what said on the advertising.
After I spend 45 min in the store, in this time they tried to see if more units available in the store(the computer said four more units available!!!), I left the store and Eric Wayne the Customer Service Supervisor he assure me that they supposed to have one unit from Palo Alto shipped to Sunnyvale store so I can pick up today 10/01/2018.
Still with no email or phone from them and is 10:30 am.
Very disappointing with Fry's electronics, the way they are treating the customers, I'LL NEVER DO BUSINESS HERE IN THE FUTURE.
Traian Pavel a past customer

Fry's Electronics

Oct 1, 2018

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