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Fruit of the Loom
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1.2 66 Reviews

Fruit of the Loom Complaints Summary

4 Resolved
62 Unresolved
Our verdict: If considering services from Fruit of the Loom with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Fruit of the Loom reviews & complaints 66

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D
5:18 pm EDT

Fruit of the Loom Women's microfiber briefs

December 2017, I purchased 2 boxes of the briefs...size 9 and I left for a month long trip to SE Asia January 9, 2018. Love them, they fit perfectly. I was going to Italy, leaving May 30th. Went to Walmart, found the exact same briefs, bought 2 boxes, took 12 brand new briefs. Again bought size 9. Of course I didn't try them on, I bought them for the trip and they were the same brief, same size. They are way too small, they didn't fit well, but I was stuck as I was not home in the USA. I wored them, washed them out, and the elastic broke in the waistband. I threw awy several pairs...and I didn't wear 6 of them...still rolled up...and back in the box. What the heck, I should not have had an issue with the briefs, your sizes should be consistent and they were not. They are not expensive underwear, however, not having comfortable underwear when traveling in a foreign country and doing a LOT of walking is not pleasant.

Thanks for listening! I have pictures, comparing the size 9s I got a year ago and the size 9s I purchased for the trip. The new ones are definitely smaller.

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Steven209
, US
Jan 16, 2023 7:06 pm EST

You could have sold one pair for more than you spent on underwear your entire life, just saying.

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Cuminmypanties
, US
Aug 20, 2019 10:14 am EDT

My 1st scene I recorded I was wearing the bikini briefs seamless microfiber, and my daughter loves the thong cheeky and boy short panties and has been wearing the thongs since 6. We both want fruit of the bloom to make crotchless micro g strong things and start offering all size and style in see through nylon.

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7:16 pm EDT
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Fruit of the Loom Womens black ankle socks

I purchased 2 packs of womens black ankle socks. I assumed since they are fruit of a loom. That they we're going to be the best of the best. Since they are name brand. I was dissapointed. I used black socks for my job. It's part of my required uniform. I put a pair on. Off to work I go. Not even an hour had went by. My socks we're comming off inside my shoe. As I was walking into the front of my work. Those socks I purchased are the size of my foot. My shoe fit me perfect. None of that is even questionable. I would never wear anything that didn't fit me. I had to stay at my 8 hours shift really uncomfortable with this huge inconvieience. What a waist of money. I couldn't return them. I had to use them. That's all I had. I had no choice. The minute I had money to buy more new socks. I did! I purchased haines her way. I had a better experience. Hains socks are thicker did not slide once inside my shoe. Come on now guys. Your company has been around for years and years. I will never purchase any of your products ever again. I'm very dissapiontment in fruit of a loom products. Good day!

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9:31 pm EDT

Fruit of the Loom Men’s white a-shirt

The A-shirts I bought were right size as also described on back of packaging. How ever the first one I wore the seam/ stitching on the bottom was on the outside of shirt, now the second one and the 3rd one I put on the bottom was so tight, much smaller than rest of shirt, the bottom seam started to break. Now these are not cheap to purchase, $14.98 for a 6 pack of A-shirts

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7:20 am EDT

Fruit of the Loom Women's cotton brief panties, 6 pack qty-3 packs (total 18 panties)

I purchased from Wal-Mart on March 3rd of 2019 three packages of you panty briefs. Basically ALL the panties waistbands tore away from the fabric, I have 3 pair that are still good! I purchased a pkg of white (6pk), a pkg of black (6pk) and a pkg of heather (6pk). They were $8.98 a pk for a total of $26.46 for the 18 pr. I am very unhappy with this product! I just purchased Hanes brand cotton briefs to replaced your product. I have bought Fruit of the Loom for decades, but not sure now if I will trust your product again for a future purchase. order #[protected]
Online order
Mar 3, 2019
3 items
$26.46
Fruit of the Loom
Women's Cotton Brief Panties, 6 Pack
Average rating:4.2627out of5stars, based on217reviews
217 reviews
Fruit of the LoomWalmart # [protected]

Thank You
Patricia Johnson
233 Corrington Circle
Newfield, NY 14867
[protected]

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12:13 pm EDT

Fruit of the Loom Boxer briefs

I have been buying your product for many many years and today I have had enough of some of my boxers are made with the opening on the wrong side, the slit where you need to get into is way to the left side of the front. Now I realize that not everyone pulls their unit out the same way but I have to throw away at least one pair out of every new package out because the are just to hard to deal with. I will bet I have thrown away as many as 40 pairs of boxers over the years.
I would like you to rectify this problem so I don't have to throw away new underwear.
Now if the reason is that you make lefts and right hand boxers then mark the package so people can not only buy the ones that work for them but tell your workers to package them that way.

Thank you jamie rosochacki
Ps: I just want to get it out when I need to please help i'm stuck in a hole!

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6:10 pm EDT

Fruit of the Loom Mens sweat pants

i have purchased at least 9 pairs of mens sweat pants recently, i have returned 3 pair back to Walmart. apparently the draw strings are put in differently and tack sewed in the back. when you wear them the drawstring comes out. date as of last pair returned is 4-7-2019. I did get to exchange them, but i have done this 2 other times. I am writing this in hopes you will find a solution to this problem. You cannot restring them back in. thank you

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8:01 pm EDT
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Fruit of the Loom Men’s boxer briefs

I recently purchased a 4 pack of your men's boxer briefs. After wearing a pair for several hours I came to the realization that men didn't design these because there's no fly for accessing the hardware. I thought maybe it was just one pair that had the fault in the package. Not! after further analysis all four pair have the same defect.

These must have been solely designed for the guys playing on Survivor where they wear the same pair of underwear for 40 days straight.

So for your future consideration to keep men as part of your customer base. You going want men's underwear to have a fly/access. It's a no brainer decision.

I have thrown away my package and receipt. If you can please forward me a package of boxer briefs with a fly I'll gladly return these with a defect.

Thanks
Tim Taylor
PO Box 608
Brownsville, CA 95919

E mail address: [protected]@gmail.com

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Jonas Jubb
Philadelphia, US
Oct 07, 2022 7:46 am EDT

I have a reoccurring concern with the men's underwear (ie: briefs, boxers, thermals) in which after they've been worn more than once, the opening to the pouch area gets saggy and won't stay shut.

This becomes a problem because at any time, the contents within always fall out leaving them rubbing up against the clothing underneath.

This is particularly problem some because it could occur at any time (ie: sitting at desk, at lunch w/co-workers, hosting board room meetings, etc.).

The ONLY workaround is to sew up the pouch area to prevent unintentional exposure. However this now defeats the purpose and description of your men's underwear as being deemed "men's" underwear since ladies underwear doesn't require a front pouch opening.

Because this has been an ongoing problem for several years, I am now forced to buy your competitors equivalent men's underwear because even after several washes and uses, their front pouch opening remains intact and closed as intended.

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No Escape
, US
Apr 13, 2019 12:36 am EDT

TOOLMAN4591 is not alone NO MEMBER escape! Unreal! found out today after driving miles stop at gas station and go to urinate NOPE NO ESCAPE? how in the world does this happen? ME TOO?

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C
9:25 pm EST

Fruit of the Loom 6 pack of bikini briefs size 6 to 8 seamless stretch

I got a receipt and your pack of underwear fruit of the loom seamless stretch size 6 to 8 I just bought do not fit as big as your size 7 or 8 so I was lied to and wasted money on a should be trusted product. I got bikini style which fit my 12 year old niece and fit me wrong in wrong places. I'm wearing a pair now that don't fit proper as promised but my size 7 and 8 sets of fruit of the loom underwear fit me fine but your size 6 to 8 seamless stretch underwear fit way smaller than your size 7 or 8 and they promised to fit your size 7 and 8. I wish they fit cuz their colors are nice and the obvious. I wish to be refunded some or all of the about 12$ I payed for underwear that broke their promise. Bad underwear.

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9:02 pm EDT

Fruit of the Loom Mens boxer briefs

For at least 15 years I have purchased exclusively Fruit of the Loom brand boxer briefs. however, the last few times I have purchased new, I have noticed a decline in quality and comfort. My latest purchases were 2- 10 Brief bonus packs and needles to say I am seriously considering switching brands. The elastic broke from the leg after one use on a pair, one pair was mis-cut by at least 5 inches along the back making them unwearable, 4 other pair were at least 3 inches shorter in the leg/crotch area than normal etc. So, needless to say so far of the 20 total pair I purchased, I have thrown away 10 pair of "brand new" underwear because of manufacture issue! I am very disappointed at the fact of throwing away money and because I have been able for so many years to count on simply going to the store and buying a quality product without issue. This may be the last purchase of Fruit of the Loom items for my family.

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7:09 pm EDT
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Fruit of the Loom Kids socks

I just purchased a pack of 6 socks for my son. When I gave them to my son there was only 5 1/2 pairs of socks:( The packaging was not tampered with and I was not expecting to be missing one sock!
Now I have to make an extra trip to the store and hopefully have no hassle in returning them. What nuisance. He was excited to get the new socks - too bad e has to wait until I have time to hopefully return/exchange them. This obviously missed the quality control department. Please feel free to send him new socks. size 9-2.5 Anklets FRB10204Q6 Black.
8146 Prince Edward Cres
Prince George, BC
V2N 3X7

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5:57 am EDT

Fruit of the Loom Men briefs underwear bad elastic

I brought I 2 packs of the men 3x color Brief's underwear I washed them TWO time and the elastic fell out of the under wear, underwear is to pricey for this to happen i'm very disappointed in your product I would like a replacement of these underwear I brought them at the Walmart in Gastonia NC in the Myrtle school area. or two pair of the underwear the elastic has fallen all the way out and on all of the rest of them you can see the elastic.

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6:46 pm EDT

Fruit of the Loom Fruit of the loom womens bikini size 6 cotton underwear

I just purchased a pack of 6 bikini underwear and washed them. so far, two pairs have unraveled at the elastic waistline and I have not even wore them. I have noticed this in my other hipsters underwear that I bought a few months ago. I am very disappointed in your product. This is what I always purchase and just recently now I have had problems with two different packages. I do not feel it is worth my time sewing them myself, but I am angry I will be out the money having to repurchase new underwear. Also, I would not return underwear to store. That's why I am contact your customer service. I would greatly appreciate two coupons to replace the two packs of underwear I have had problems with.
thank you,
Barbie Smith
[protected]

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8:04 am EDT
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Fruit of the Loom Beyondsoft (4 boxer briefs) size medium

I live in Canada
I bought fruit of loom men underwear 4 in Pack (beyond soft) size Medium for my son last week from Walmart Canada.one was missing stitches from one side..went to Walmart..they asked me to contact you in order to replace them..thank you in advance
My address
928 Westwood Dr
Belle River
Ontario
N0R1A0 Canada
My email
dr.[protected]@gmail.con

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12:02 am EDT
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Fruit of the Loom Black packs of underwear

I have been a faithful fruit of the loom purchaser. I am a female that is involved in many events and organizations. One of the events our dress wear is in white. I have a question or request. It is so simple to purchase full packs of white under garments but I have to buy several packs of under garments just to get one out of the pack. I am requesting if you can explain why we can not buy a full pack of black under garments or if you supply a pack of black under garments in a pack.

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7:45 am EST
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Fruit of the Loom Mens pocket tee shirts

My husband has worn Fruit of the loom brand Boxers and T-Shirts for many years. January 2018 We purchased new to replace the old. We purchased 3 packs of the 2xl pocket Tee's and 3 packs of the 38-40 Boxers. After only a couple of washings the pockets and the seam at the bottom of the shirts are coming apart. They were not sewn well, the briefs have unraveling at the seems the quality of your products has poorly declined and I feel like I no longer get my money's worth. I feel these items should be replaced or refunded.

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9:09 pm EDT

Fruit of the Loom 5 pack mens boxer briefs

I purchased two five pack men's boxer briefs from local Walmart Store on 6/12/2017. The seam between the leg openings on a couple of the briefs have opened on some of the briefs after only 6 machine washings. The briefs are medium in size and fit my 164 pound body comfortably. I am requesting a refund of $14.73 (13.96 cost of one of the five packs plus Wisconsin Sales Tax (5.5%) of 0.77). I have attached the purchase receipt as well as a picture of one of the briefs with showing the seam opening.

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7:06 pm EDT

Fruit of the Loom Tube socks

My wife bought a package of 10 tube socks and within a month they had holes in the heel. I've never had socks wear out that quickly. I am very disappointed in ur product and will not continue to use ur products. My wife then bought me a pkg of 10 Hanes tube socks and the elastic at the top was inadequate to hold them up. I thought American companies had superior products but it is obvious that was not the case for me.

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8:24 pm EDT
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Fruit of the Loom Pocket t shirts

I had just bought some pocket t shirts and washed them no drying hung them up and pocket ripped out haven't even worn them yet can u please reinforce p0ckets they need much better stitching on the pockets and u can come out with better colors than red and orange and also seams at bottom of shirt unravel after being washed other than that shirts seem to last thank u

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7:47 pm EDT

Fruit of the Loom Fruit of the loom beyond soft boxer briefs

I made two trips to Walmart today to by these boxers. First Time today I had to return them cause the size on the box was xl-18-20. When I pulled them out to wash them they were 12 to 16, big difference in size took them back and they would only allow me to exchange. Was not happy that I had to drive back there to begin with. So I get home with the XL 18 to 20 wash them to find that they fell apart. At this point Walmart will not exchange or credit me. So I am writing you at this point full of frustration and angry at the fact a top brand product as turned out to be a headache from the get go.

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9:13 pm EDT

Fruit of the Loom Woman's package of brief underwear

Hi
I'm purchased a package of women's briefs size 8 at Kmart in Wind Gap Pa.
I came home and washed all the pairs prior to leaving for vacation. Imagine my surprise the next day when I realized all pairs were a size 6 and not an 8 as the package stated.
Since I washed and tossed the package and was forced to use on vacation I cannot return them. It was not very comfortable to say the least!

Do you allow for some type of refund for quality assurance errors such as this? I do have a receipt for $9.00 but no packaging.

Thanks
N. Tittle
7302 Mt Eaton Rd
Saylorsburg Pa 18353
[protected]@gmail.com

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Phone numbers

1888 378 4829 1800 567 7662 More phone numbers

Website

www.fruit.com

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