Front Desk Service of Walnut Street YMCA, Wilmington, DE / front desk service to client /customer
Today, I called to different centres of y in delaware for my son day camp for week 8/9/10 for availability. Based on the availability, I called the center located at walnut street, wilmington, de where I can see the availability for week 9 and 10 and I wanted to register for it.
First time, the front desk officer sail 'we are full"
Then I called again and again, no answer then it has gone vm for different option. This time someone picked and then it was transferred but then other person where it has been transferred, she said"oh you need before and after care instead of listening my requirement.
This is seriously a problem for this club.
They are rude and do not want to answer the call.