Frigidaire/Electrolux / 15,100 btu wall air conditioner

1 Mantua, OH, United States
Contact information:

We purchased a Frigidaire air conditioner, after turning it on for the 2017 season, no cold air was coming from the unit. So turning to the owners handbook that came with the unit, said there was a 7 year warranty on this particular unit. After contacting the repair & complaint people at Frigidaire & spending more than 2 days on the phone with them (6/14/17 to 6/15/17) I was lead to believe when Frigidaire sent service men to my home I would be responsible for the service call & Frigidaire would pay for any parts needed to fix the unit. The service company said Frigidaire did not fax them confirmation to replace the parts, Frigidaire told the service company my unit's warranty had expired (without notice by the way) and we would be responsible for the service call and repair bill. Sounds like a win win for Frigidaire and the people they contract with to fix their appliances.

Jun 21, 2017

Post your comment