Friendly Chevrolet / car bought as certified pre-owned changed to just pre-owned

1 Springfield, Il, United States

My daughter and I went to Friendly Chevrolet in Springfield, IL Saturday 10/20/18 to look for a car for her to buy. The salesman told us about a 2017 Chevy Cruze Certified pre-owned. Told him she has a $13, 000 limit and not over. Finally after going back and forth, the amount was dropped to the amount she had to borrow for this vehicle. After all said and done, drove off with the car, my daughter called salesman about the spare key since she was only given one key, he told her it was not a certified pre-owned now just a pre-owned car since the price was dropped and spare give is not given with a pre-owned. I have never heard of this before with any car I have bought or anyone else. Is this standard on for GM products?

Oct 23, 2018

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