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The good, the bad, and the ugly - discover what customers are saying about Fresh Direct

Welcome to our customer reviews and complaints page for Fresh Direct. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Fresh Direct.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Fresh Direct's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Fresh Direct, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Fresh Direct. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
G
7:55 am EDT

Fresh Direct Every time they deliver they leave that loud engine idling while they go out

I live in Jackson Heights, where neighbors regularly get Fresh Direct Deliveries. EVERY time they deliver they leave that LOUD engine idling while they go out. It's so annoying! Have they no concern for NOISE POLLUTION? My entire apartment vibrates from the @$#% monster truck. I've complained to the precinct, to the EPA and to the company and still I hear monster noise. I can't abide Fresh Direct. Go back to Manhattan.

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J
10:54 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been been a customer of Fresh Direct since 2007 and I do like them for their large variety, freshness, quality and the convenience of home delivery...but I have to say that I have had it with items missing from my order.. This has happened to me too many times now. I know that mistakes will happen but when it is something repetitive then it really...

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