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1 United States
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On 08-24-08 I called and purchased two E2D Windmaster wind turbines and a grid power converter system for a total 0f $5704.00. Carl Vettes, the owner of Freetricity told me it would take 6-8 weeks for shipping. After 10 weeks went by I began to look online and see customers had been having issues with the products from Freetricity. These issues included poor quality, missing parts, extended ship times. I called Freetricity and advised Carl over the phone I was cancelling my order. He guaranteed me a full refund and said it would be mailed out by check on 11-27-08. I did not receive a refund. I then received an email stating my refund would be mailed out on 12-05-08. I have still not received a refund as of 12-15-08. Carl will not answer my calls or return any messages. I have him stating on a recorded line and on email that per his companies policies I am entitled to a full refund, however I have not and can no longer get in contact with him. I have no product and am out $5704.00 this is theft and fraud. Also I believe he is using false advertising to help sell his product as the home page of his web site says his company and product will be featured on the Discovery channel's Planet Green show this fall. I have contacted Discovery's legal department and they stated that this is not true. Check his BBB rating in CA!!


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