I agree. DO NOT ORDER from them. You will get the run around with them and you may not even receive your item but you'll get charged for it. There customer service is non existent and they have no phone number posted on there website. When you do a search of there address you are led to another site called BOARDWEST. FREESTYLESHOP.COMand BOARDWEST are the same company. Don't be fooled by the person who picks up the phone and says they are not.
If you have ordered from them and been burned by them I suggest filing a complaint with the Better Business Bureau. Thats what I did!