FreeShipping.сomI was promised free shipping but got charged

This site is nothing but a huge scam, do not believe Freeshipping, they are cheaters and not to be trusted. They'll make you believe you'll get free shipping but later they'll apply charges.
When I asked for a refund they said that I agreed to their terms of use and agreed to pay for shipping. The problem was that shipping was supposed to be free, even the name of their company says FREE!
Look at all the reviews online, there are tons of them, people are complaining about Freeshipping and nobody does anything. This shady business a threat to all of us! Please don't use Freeshipping, they have hidden fees and there is no way to get a refund!

  • Customer Care's Response · May 09, 2017

    Hi there,

    We're sorry to hear you feel this way about our service. The name of our site references just one of the online savings benefits members have access to once they sign up for our service. We are an online subscription-based shopping site that offers members 10% cash back, free shipping, unlimited free returns, price protection, exclusive coupons and price comparison at over 1, 000 online retailers.

    There are details about how it site works on various pages within our site. You can visit our How it Works page, our FAQs page, or our Terms of Use for details about a membership with us. The details of the offer all users agree to are located on the sign up page. Information regarding the 7-day free trial and the membership fee that follows is located directly above where users enter their credit card information at sign up. This information states the following:

    "Start your NO COST 7-day review with our compliments. If you decide not to continue your membership, simply log on to cancel during your review. Otherwise, we'll automatically extend benefits for just $12.97 a month, billed to the credit card you authorize. Your credit card will not be charged during your review period."

    Further details of this offer can be found within our terms of use, which must be agreed to before completing the sign up process. These terms are also reiterated in the welcome email each new member receives after successfully signing up for our service. If you have any other questions, please contact [protected] Thank you!


    The Team

May 09, 2017

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