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Freelancer.com / what kind of crooks are these

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They've charged my credit card 10 times for over $400 on a $300 project. I've contacted them more than 5 times to fix the issue but all they could tell me is 'we can't resolve your issue until you validate your account.' To validate the account, I have to provide them with another credit card, paypal or bank account information. Furthermore, when I asked them to remove my account because I am tired of dealing with these con-artists, they told me they will not delete my account until I validate my account. What kind of crooks are these???

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