FreeDownloadZone.com review: What have I paid for? 32

I applied for a free down load from AGV and have been charged a total of 84.08 four different charges the same day, and can not figger out what it is for.

money taken from account not authorized 29.96

My credit card was charged for $29.92 for charges I did not incur by Freedownloadzone.com

i do not want this product.

I called HELPMEDOWNLOAD.COM 3 times and they still haven't found the unauthorized charge! I called my bank and told them about it and they're sending me a new debit card. I will be filling out a form to claim fraudulent charges.

I have had the same problem, can't get on to the website, and now my computer is having problems. Can't cancel my subscription, they keep charging me a monthly fee. help! what more can I do?

Hello Lake Smith,

I am a customer service representative of FreeDownloadZone.Com. I sincerely apologize for the inconvenience. Regarding the charges that you got, we will be more than happy to resolve the issue either via web chat below, or email, or calling our toll free number.

Thank you for your time,
Support FreeDownloadZone
US Phone Support [protected]
US Phone Support [protected]
UK Phone Support [protected]
UK Phone Support [protected]
AU Phone Support [protected]
AU Phone Support [protected]
AU Phone Support [protected]
Canada Phone Support [protected]
Other Phone Support [protected]
Web-chat is now available!
http://onlinechat.helpmedownload.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=6&siteID=11&queueID=19

Our Operations is available between 8AM to 8PM EST

my name is lake smith and i am unhappy with this service i had seen the advertisment where i could apply for a social security card, little did i know that it isn!t any charge by going through the ss office, they are the only one that can issue you a ss card and then i called them and have gotton nowhere .this company is nothing but a rip off i know why they are located in the phillipines, because they could not get away with this kind of business in the u.s.

I actually just noticed two charges from 2007 and 2008 on an old email account. In 2007 I was charged for a 3 year membership for $35.98 and SpyRemover for $17.88. Then in 2008 I was charged for a one year membership for $19.95. Some of you may wonder how I am just now noticing this, I was going through a lot of bad stuff at the time and money wasn't an issue so I just don't think I noticed it on my credit card. At least I'm assuming that's how I paid, I don't enter my information for stuff like this, I have always had access to great antiviruses, so this is weird to me. I'm going to go through old statements to see. But what is even more ridiculous is the fact that I got charged for a 3 year membership, then one year later I get charged for a one year? What the hell is that. Also, in my emails, I clicked on the freedownloadzone billing site and entered the Transaction ID numbers, then it showed what IP address I made the order from. Here is where it gets interesting ... Supposedly I made the first order from White Plains, New York using Abovenet Communications for my internet provider. This is very interesting considering I've never been to New York! That kind of scares me that someone somehow got my info and ordered this. I can't wait to check my old statements, maybe I wasn't even charged? I don't know. But the 2nd billing email's IP address was from the city I lived in at the time. However, when this transaction occurred, I was in Bolivia... I wish I would have caught this at the time, but like I said, my life was kind of turned upside down at the time and I was losing my mind in the chaos.

I wonder if anyone else has experienced this? To find out go to http://www.helpmedownload.com/index1.asp?t=b and enter your email, then transaction ID #, then copy your IP address, go to either http://www.melissadata.com/lookups/iplocation.asp? or http://whatismyipaddress.com/and paste the IP address from the transaction records.

I was thinking that if I had noticed that IP, it would have been no problem to get a refund and I may have also taken legal action as it seems pretty illegal.
I hope this information might help someone

I do not understand the charge on my credit card.

What is this company? What do they do?

hey what am I paying for or, Why am I being charged for something from this company when I've only been trying to access social security boy you pepole have realy crossed the line here

i have gotten a charge from freedownloadzone and i have never even heard of this website till i noticed it on my bill please help me by answering why did i get charged

Good Day!

I am a customer service representative of Freedownloadzone.com. I sincerely apologize for the inconvenience. Regarding the charges that you got, we will be more than happy to resolve the issue either via web chat below, or email, or calling our toll free number.

Thank you for your time,
FREEDOWNLOADZONE.COM
Toll Free Number: [protected]
Web-chat is now available! You can visit the website: www.onlinechat.helpmedownload.com for online chat support. Or you can send an email to support@helpmedownload.com
Our Operations is from 8AM to 8 PM EST.

Hello Samboy,

I am a customer service representative of helpmedownload.com. I sincerely apologize for the inconvenience and for your negative experience. Regarding this, we are more than happy to resolve your issue either via web chat below, or email, or calling our toll free number.

Thank you for your time,

HELPMEDOWNLOAD.COM
US Phone Support [protected]
UK Phone Support [protected]
AU Phone Support [protected]

Web-chat is now available! You can visit the website: www.onlinechat.helpmedownload.com for online chat support. Or you can send an email to support@helpmedownload.com

Our Operations is available 24/7.

*********HELPMEDOWNLOAD.COM ARE FRAUDS*************
********FREEDOWNLOADZONE.COM ARE FRAUDS***********

If this is so how come your outfit will not refund the FULL AMOUNT.

I contacted support@helpmedownload.com and they try and screw you everyway they can. The refunds take 15-20 working days to give your money back! but it sure as hell was a lot quicker coming off my card.

Like most on here I'm still awaiting the bigger amount in refunds, but i've had it with these crooks. Call the bank and claim fraudulent use, let them chase it as they will inform the correct authority.

Samboy

Hello,

I am a customer support representative of helpmedownload. I do apologize for this. I understand that you are thinking that we are a fraudulent website, but we are not. Having those customers who are not aware of their charges are quite alarming that's why we are happy to resolve every issue for you.

You can call us anytime.

Thank you for your time,

HELPMEDOWNLOAD.COM
US Phone Support [protected]
UK Phone Support [protected]
AU Phone Support [protected]

Web-chat is now available! You can visit the website: www.onlinechat.helpmedownload.com for online chat support. Or you can send an email to support@helpmedownload.com

Our Operations is available 24/7.

*********HELPMEDOWNLOAD.COM IS A CON*************
********FREEDOWNLOADZONE.COM IS A CON***********

DO NOT use or go through this site for any free downloads!

What they do is bootleg free software such as Avast Home, AVG, Nero, MP3Player and try to fob it off as a gold membership with 1 or 3 years subsciption something like that.

What your really paying for is a subsciption for support on free software even though Avast, AVG, Nero, MP3Player support is free from their own sites.

Avast condemn this as fraudulant activity look at what they say about it. www.avast.com/eng/fraudulent-sales-of-avast-products.html

Hope this helps if unlike me you've not already fallen victim.

Samboy

Hi John,

I am a customer service representative of helpmedownload.com and I apologize for any incovenience.

I just want to inform you that helpmedownload.com is our Merchant and that is also the website wherein you can get the information on how to get in touch with us, through our Toll Free Number or through Web-Chat.

But it is good to know that you were able to reach us and the issue was resolved. If you have further questions or concerns, you can contact us anytime you want, we are open 24/7. Or you can send as an email to support@helpmedownload.com.

Regards,

helpmedownload.com

How many users have had their email addresses fraudulently copied by others? As I'm finding this to be far more common than it once was.

One example today was sent to my mailbox by a Shaun Ofeqjahu who used my address, first registered in 1999. As Ofeqjahu was advertising on behalf of The Canadian Pharmacy, I tried sending a message to that company in order to complain.

But guess what, no matter what route you attempt to take in order to send The Canadian Pharmacy a message or an email, you are landed you back to their drugs home page, even though it has areas of 'contact us' clearly indicated.

Nowhere can you contact them on anything other than an automated drugs order, so I would give The Canadian Pharmacy a wide berth in future. Whilst I'd appreciate any comments from others whose addresses, like mine, have been fraudulently used.

Thank you
John Brown

On seeing today's message offering help from a customer service representative of helpmedownload.com, I thought to click on their address and was surprisingly taken to a long list of helpmedownload.com members, all whom apparently reside in the Phillippines.

Their number was extraordinary, as it had 45 of them named on a page of which there were 16 pages.

So would their customer service representative kindly explain whether they are all paid up members of helpmedownload.com? As if they are, why are no members from any other country listed, bearing in mind the number of people (including myself) who have complained about being charged for annual membership.

As to my situation, after complaining to them, they finally agreed to credit the money back to my card. However, to date, only the annual fee and one month's charge has shown up as a credit, so I'm waiting for the final month which they must still repay.

Thanks
John

i need my refund.this was done by mistake i do not need this subscription.didn't really know what i was doing.thanks

i need my refund fromfreedownload.com.this was a big mistake.do not want this subscription.thanks

Hello,

I’ve used online for banking, emailing, purchasing and downloading etc. since 1982, by means then of Prestel’s system, long before the Internet arrived. Yet throughout my 27 years of online use to date, never once have I experienced what appears to be an outright con, where they’ve taken the unauthorized sum of £37.64 from my credit card.

I was a fully paid AVG member, but as its membership was soon ending and it had let a Trojan Horse through its protection, I decided not to renew last week and chose different anti-virus software. After reading others comments here, I’m now wondering if an AVG download was the cause of helpmedownload.com gaining access and charging my card.

Despite today as a 76 year old disabled relying on 24/7 oxygen plus angina nitro, my brain power is as sharp as it ever was. So how this company managed to get the money from my account leaves me both astonished and extremely angry. I’ll not rest until they credit my card with the full £37.64.

Thank you
John

Hi,
I have recently been through 'exactly' what Scone from New South Wales, Australia have been been through only 5 days ago.. I was looking for the Free Version of AVG Anti Virus which just wont download unless I make a choice of 3 options which all costs money.

I chose option 1 which is £9.99 per year for 3 years however when I requested a mini Bank Statement I notice a 'Huge' DR Debit of £80.50 from my Bank Account, I then went into my Bank to find out who took this money, they then gave me the name freedownloadzone.com.

My Bank was nice enough to give me their Telephone number.. in the meantime.. I did not even get a Receipt from them. nor any contact details but, the Anti Virus was very much 'active'.
I then contacted AVG Technologies who told me "these people are an 'Unathorized Agent' and I should get in touch with them and get my money back", I did inquire about whether there is 'Free Version' of AVG and they replied "Yes" so, why should these 'bogus' people be allowed to sell another firm's product and make money on top of it.. and AVG Technologies cannot do anything about it, they seem unresponsive on this matter.

Anyway, when I rang freedownloadzone.com who did offer me my money back after I attacked them, but.. they then offered me £50.00 back.. and offered me £29.95 for Lifetime.. which I agreed.. I just hope it all goes well and I do not have any more problems with Anti Virus for the 'rest of my Life' .. does it sound genuine?

Many Thanks
Dan

I take off this Nero of my computer and I want a refund of my money. They are not serious, and the service is very bad.

PLEASE READ COMMENTS BEFORE TO BUY SOMETHING OF THEM.

I downloaded Nero 9 and I have a lot of problem.
1. The price is higher than indicated.
2. I can't open it even if I asked many times to the support.
3. I will cancel my credit card to be sure they don't take any money no more.
4. If you want Nero, please it's better to do with another place.
5. Never, never I will buy something with them

i ask for and paid for by master card.i received confirmation of the charge, i opened up the programme shown .i was amazed to find that i would be unable to use the fascilities as they were all for the windows xp and i use windows vista.so now i am left with a programme which is no good for me.tell me what is the answer

DOES THIS COMPANY EXIST, I HAVE THE SAME PROBLEM, UNABLE TO LOG ON, EXTRA CAHRGES
WE NEED TO TRACK THEM DOWN

I NEED MY REFUND

THANKS

Please cancel my subscription to freedownload zone, I have been trying for months to cancel my visa payment and would appreciate you attend this as soon as possible.

Since I have had freedownload.com I have been having problems. My AVG 7.5 still has a red indicator?
When I call Ref#s 351964, 370935 and 374221 the service want me to tell them what is wrong. I lost my ROXIO CD burner. What are you doing to help?
I was billed twice and was told one would be removed it wasn't and when I called to get it removed I was charge $9.95 for your mistake!
I am trapped for three years with you?
I will not reccomend your service .
CJJansky

I too have suffered a similar fate. Was accessing free software, and was charged 4 seperate fees