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FreeDownloadZone.com / unauthorized debits from my bank account

1 North Smithfield, RI, United States Review updated:

hi my name is harry bilodeau and i just incurred unauthorized debits from my bank account accumulating $101.00 of unauthorized debits from freedownloadzone.com. i hope i can be able to resolve this matter quickly

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Comments

  • Ke
      13th of Apr, 2009
    0 Votes

    I just realized from these previous complaints that I probably was taken on my debit card for Audacity Version 1.26 which is a great program for recording tapes from your boombox to the computer and then make them to CD's. However, on my old computer (bought in 2005) I had this program for free because it was a shareware download at that time. Maybe it has changed which is ok because Audacity is an excellent program. But FreeDownloadZone.com charged me $34.62 for a one year membership. That is not bad, but I do not want to be charged again. Thank you all for sharing your complaints on this internet complaints board. I will let my debit visa card company know about this for future reference. I imagine that this deep recession has brought out the worst in people. Ken Zergoski

  • He
      29th of May, 2009
    0 Votes

    Dear Sir/Madam,

    I am a customer service rep of helpmedownload.com and freedownloadzone.com.. I apologize for your negative experience. We will be more than happy to resolve your issue either via web chat below, or email, or calling our toll free number.

    HELPMEDOWNLOAD.COM/FREEDOWNLODZONE.COM
    US Phone Support 1-800-978-7657
    UK Phone Support 0808 238 0026
    AU Phone Support 1-800-469-290
    Web-chat is now available!
    http://onlinechat.izonetech-ph.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5

    Our Operations is available 24/7.


    Thank you for your time.


    Regards,
    Helpmedownload Support Team

  • He
      11th of Jul, 2009
    0 Votes

    Hello Harry Bilodeau,

    I am a customer service representative of helpmedownload.com. I sincerely apologize for the inconvenience and for your negative experience. Regarding this, we are more than happy to resolve your issue either via web chat below, or email, or calling our toll free number.

    Thank you for your time,

    HELPMEDOWNLOAD.COM
    US Phone Support 1-800-978-7657
    UK Phone Support 0808 238 0026
    AU Phone Support 1-800-469-290

    Web-chat is now available! You can visit the website: www.onlinechat.helpmedownload.com for online chat support. Or you can send an email to support@helpmedownload.com

    Our Operations is available 24/7.

  • Ja
      16th of Sep, 2010
    0 Votes

    I have a complaint about FREEDOWMLOADZONE.COM They
    charged me 29.54 to my bank & I never applied for their service. I never heard of them Janis

  • Ja
      16th of Sep, 2010
    0 Votes

    I am quite upset about it. Very angry & agitated. I have to make unnessesary trips to the bank getting it straightned
    out & I'm not that entergetic anymore. Plus the fact is I don't
    like anyone making charges

    on me with out authorization. Thanks Janis

  • De
      8th of Jan, 2011
    0 Votes

    I am being billed for services not rendered. My contact info is below. ...

    Debora Martin
    The number that you are using to debit my "account" is-74657360341000111751804

    I did NOT sign up or receive any services from Freedownloadzone.com.

    I want my monies put back in my account ASAP.
    Thank you-Debora martin

  • He
      16th of Apr, 2011
    0 Votes

    Hello Debora Martin,

    I am a customer service representative of HelpMeDownload.Com. I sincerely apologize for the inconvenience. Regarding the charges that you got, we will be more than happy to resolve the issue either via web chat below, or email, or calling our toll free number.

    Thank you for your time,
    Support Helpmedownload
    US Phone Support 1-866-978-4842
    US Phone Support 1-888-527-9381
    UK Phone Support 0808 238 0026
    UK Phone Support 0808 238 0045
    AU Phone Support 1-800-469-290
    AU Phone Support 1-800-146-928
    AU Phone Support 1-800-357-380
    Canada Phone Support 1-866-730-0934
    Other Phone Support 1-866-978-4842
    Web-chat is now available!
    http://onlinechat.helpmedownload.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=6&siteID=11&queueID=19

    Our Operations is available between 8AM to 8PM EST

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