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freedom customer service / Unauthorized withdraw

1 MN, United States Review updated:

Last night I notice on our online bank account that we had an unauthorized withdraw for 49.95 from our account. Cant get access to their website. We enter in our email address cause they had that on the copy of the so called check with our zip code and nothing. What in the world! They also had my husband SSN# on that check.. How in the heck did they get this information!! This is very scary. What we did was put a Stop payment on that withdraw.. We would rather pay our bank the stop payment fee then give this scam artist money.. If anyone has had any luck finding out what the heck this Freedom Customer Service is... Please email

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  • Gr
      19th of Aug, 2009
    0 Votes
    freedom customer service - unauthorized withdraw from account
    United States

    these people have made an authorized debit from my account in the amount of $49.95. I have no idea who they are and each time I call the telephone number I am on hold for amount 15 minutes and then the phone disconnects.

  • Ar
      23rd of Sep, 2009
    0 Votes

    This happened to me as well! My bank reversed the charge. They operate on a pop up/click through basis. Especially found on payday loan or payday loan matching sites. They capture your information and plug it in, then they count on you not making sure that one of those bubbles isn't marked "yes" when you go to the next page...BAM! You've just authorized them to debit your account for the $49.95.

    This needs to legislated by the federal government! These scammers should not be allowed to hide behind othe webpages and then ambush your bank account!

    I won't be holding my breath while I wait on the check that Freedom Customer Service is supposed to be sending to me!

  • De
      23rd of Nov, 2009
    0 Votes

    Has ANYONE actually received your 49.99 refund? If so please tell me how, it has been over the 30 days and I just called and was told it would be another 15 days! I am NOT the person for this company to jack around with...that is for sure!!

  • Ri
      2nd of Dec, 2009
    0 Votes
    freedom customer service - fraudulent check withdrawal
    Freedom CS
    United States

    This company, which I've never heard of, none the less signed up with charged me $49.95 for a bogus subscription - to what, I have no idea. Went to their website( and its a joke. Watch out for these crooks, they should be prosecuted!!!

  • Pi
      22nd of Jan, 2010
    0 Votes

    Yeah they just hit my account for 49.95 and I only had 12.00 in my account and created a NSF of 36 dollars that then lead to about 15 of my checks bouncing and more NSF's. I say forget leaving it up to legislation. If I can get some info on there business address and they are anywhere within driving distance of my house I'm going to regulate then with a base-ball bat against the back of their head.

    This "practice" of theirs has a term, it's called theft. It is actually no different than if they walked up and pointed a gun in your face and stole the 49.95. As far as the federal government regulating them, well that would be paramount to having the crooks regulate the criminals, after all Freedom Customer Service is doing pretty much the same thing that the Fed does with our paychecks every week!

  • Ci
      19th of Feb, 2010
    0 Votes

    Has anyone found a way to recover their money? My bank, which was Bank of America, told me they couldn't do anything until the company actually got the money. Then, I could contact their fraud department. I have since closed my account with Bank of America. I refused to spend $39.00 stop payment fee on a $49.95 unauthorized withdraw. Why would I want to be out even more money! It also caused a lot of overdrafts on my account. The whole ordeal ended up costing me close to $500 dollars due to the number of overdrafts, especially when companies send checks/debits through a 2nd and sometimes 3rd time (fees). Since my bank was not willing to help, after 10 years of being a good customer and not having a history of overdrawing, they have lost my business. There has to be someway for the multitude of people who have been scammed by this "company" without having to spend even more on a lawyer. If you have found a way to recover your money please contact me at I have thought of going to the media. United we stand!

  • Th
      14th of Mar, 2010
    0 Votes

    This same thing happened to me recently. About 2 months ago, I was looking to see if I could easily get a couple hundred extra dollars for some bills by looking online for a quick easy loan. Well, I never actually ended up getting a loan, because it just seemed too shady to do any of it online, so I declined all offers. However, these thiefs apparently got a hold of my information and have been debiting my account every week for about 9 weeks now for the price of $8.42. Seems like a small amount at first, but add that up over 9 weeks and it is over $70 of unathorized money in their pocket out of mine. I have been desperately trying to figure out where the heck this $8.42 was going to every week, but you cannot get in touch with anyone from Freedom Customer Service, and the website gives you absolutely no information about what they are, or who they represent. For the life of me I toiled over and over in my head why I would have given my personal information to someone for something like this, and couldn't come up with the answer. After reading some other testimonials, I have realized that it clearly is a scam, and they are STEALING money from people and not offering anyone any idea of what the money is going to. I guess if that is what Freedom Customer Service is, I will choose to stay with the restricted customer service. This is complete BS.

  • Jl
      28th of Jun, 2010
    0 Votes

    I am experiencing the same situation, luckily of the $8.42 variety. If you look at the electronic check that these scammers submit to the bank, you will see the signature as verified by, I tried to look up my authorization as the site claims that it can and lo and behold the authorization numbers identified on the checks do not exist. What a big surprise, NOT! Luckily my bank is working with me and is identifying the items as check fraud, but what a headache. The bank has placed a payout hold on my account and has suggested that I change my account number, which I will do first thing in the morning when they open. I have held this account for over 14 years, memorized the number, and now have to start all over and contact all of the payees that I have automated payments with. ARGH!!! I hope that I will see my money back, but not counting on it. These operations and anyone associated with them should be ashamed of themselves.

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