Freedom Banc Mortgage Services / Customer Service
I would just like to warn others about this company. They are a scam and will lie to you to get what they want. They were working with someone that I know and they lied to him through the whole process. They ensured that his mortgage would go to a fixed rate. He had gotten behind on payments b/c of a job loss and Freedom ensured him to not worry b/c they would take care of everything. When they finally got his mortgage lender to agree to mitigation (after 4 months) the payment has increased by $350.00 on top of the regular rate. Freedom also ensured that once he started making these high payments that they would no longer be taking any payments...that was a lie also b/c they continued for 3 months to take their payment which was $265 each month. Please DO NOT deal with these jokers. If you get a phone call from Akilah West, John Pantoe, or John Hamilton, run as fast as you can. Akilah is the biggest liar ever and you MUST watch out for her.
Freedom Banc is the biggest joke. Don't fall for their scams.