Free Real Player Download review: Unable to cancel subscription 29

I signed up for the free real player download last August 2009. Not one movie I've chose works and thats after over an hour buffing waiting for everyone of them for several days of trying I've seen none. On both computers Mac OSX & WinVista, its definitely not my Internet connection Ethernet or wireless. I canceled my "subscription" just after one week frustrated from trying, I didn't get any reply so I thought that would be the end of that. 3 months later I find 2 more charges on my credit card (RN *UNLIMITED MOVIES 866-420-5832WA ##1009 6.95 US DOLLAR) for monthly subscription. Needless to say I'm very disappointed and annoyed by all this, I demand for my money back + a permanent cancellation from this subscription. I would really appreciate it if someone can attend to this matter as soon as possible.

I canceled my realplayer and I'm still being charged ...So i would like my money back

thank tou

I just cancelled my trial . I read the agreement form and they are not liable to give you back money already paid but here is the Phone# to cancel [protected] and that is toll free.

Try comments again? Well a short message from a frustrated customer. No help at all from Real player to cancel my subscription.

I've been trying to cancel for months and months. Then I tried the chatline and thought this would work. No way. Not even a phone number to cancel. He gave up and now he wants me to wait 24hrs for a tier 2 agent over the email. I'm frustrated.

Like Lance Jordan, I've been paying £8.50 and £6.95 for nothing! Anyone had any joy with getting their money back, though?!

I am totally disgusted,
after about 6 months of not actually realising,
I have been paying £8.50 and £6.95 a month for basically nothing,
i don't even use the Real player,
surely this is some kind of fraud,
I am getting in contact with my bank to let them know that Real.com have been fraudelently taking money from my account without my permission and to stop any further payments to them.
Daylight robbery

They ARE ROBBING ###, ### OF THE EARTH, ive been charged $17 a month for the past 18 months!

you are a robber.
you stole my money from credit card monthly

give me back my money...robber .
### you...### you...

je désire ne plus être prélevée de 11.99 et 4.98 euros tous les mois pour realmusic et tonepass
merci de faire le nécessaire immédiatement

je désire également ne plus payer tous les mois 4.98 et 11.99 euros pour tonepass et real music dont je ne me sers pas
merci de supprimer ces prélèvements le 7/08/2008

i dint check it

I only signed up for free trial use and I was charged for both real player & Unlimited movies for two consecutive months now, I wish to cancel the subscription and be payed back for what was charged against my card.

i want to download real player

Fantastic, thanx for Ur advice. I cancelled that horrible trial which cahsed me 13 USd each month without even using it... ! U must whatch out in the web.

I also wish to unsubscribe to rn Unlimited Movies [protected] Wa
Please cancell all payments

I agree with all that complain.
In my case I even volunteraly gave them money buying the RealPlayerPlus so I had to give them my creditcard nr.
I had no problem with that but I regret it now because it is a crappy program and I do not want these criminals to use my money.
A few months later I found out that I payed monthly for a service called Unlimited Movies.
It took my some minutes to find out what it was and it was from RN.
I never used the service and I wasn't aware of this subscription.
I cancelled it now but I received an e-mail with a treath saying I must follow a (non-existing ! ) link if I want to continue using the RealPlayer Plus.
The program that i allready bought !
Don't know if or how they are going to disable the program but they are just criminals it seems.

First of all, you gave your credit card willingly. Second of all this is a free-trial. In the fine print, which I'm sure you never read, there would've been information to cancel. Or (with common sense) you would've remembered to cancel your "free trial," before the free trial ended.

You can't blame a company for your stupidity, or lack of common sense.

Learn to read. Thank you.

I have just realised it's been happening to me, today, by reading my bank statement properly for once! I have been paying three different charges to REALPLAYER since 03.07.07, The lesson I must learn in all of this is to really check my accounts properly in the future. I am an old age pensioner and don't get so much money how I never noticed it it before I just don't know! I must be going GAGA! Sad, but for me very reassuring that I wasn't the only one, but it doesn't put back the money they took from us does it?!

It's scandalous, if I do get any recompense from this I will post the info. on this website as soon as.

Kilpers

Pl. stop charging my a/c & cancel subscription.

This is a crime, I become very suprised when I look at the past year, so much money to something called.

RN RN REALARCARDEGA
RN RN TONEPASS
RNR1 SUPERPASS

I dont even know what it is, I have never order anything and I never should pay with my card, something is very wrong here and I am going to do a report, and I know that nobody have ever borrow my card.

Thats a crime.

if it was FREE why did you give them your credit card?

Is it not possible for trading standards to get involved as we cannot all be wrong this is stealing.

I had the same experience. The free player is not free at all, and this becomes clear only after the first month. 'Unlimited Movies' - on my credit card bill - what the heck is that? And then I remembered that I downloaded the free player a month ago. I have uninstalled the player the same day as I installed it (I was dissatisfied). The confirmation email I got after downloading did not mention any obligations or contract, just

'A RealNetworks Customer Account has been set up for you. When you shop at RealNetworks in the future, this account will make your check-out process faster and easier.'

I never ordered anything. I think this is RealMalicious behavior.

its months that i pay rn realmusic , rn ralarcadegamepass, rn rn tonepass, and i never ask for anything. i want to cancel three of them
thank you

Kris I had the same problem, in fact I didn't even know where the recurring charge on my credit card was from! I signed up for some free download months ago and have been charged 11.99 a month ever since. You need to access your account to cancel your subscription. Sign into your account, if you cant remember any of the details just enter your email address and they will send you out a link to change your password. You will need to know the last 4 digits of the c card that you used for the original payment. Hope this helps!

Cancel as soon as you can!

I get charged for the same three contracts without ever having signed for any of them. I will cancel contract with GE MoneyBank if charge happens again.

Download realplayer for nokia 6233.