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Fredricks of Hollywood / weeks before product ships and will not cancel orders

1 Warren, AR, United States

I placed an order for two items online with Fredericks of Hollywood. I have still not been able to get my product. The one shipped on July 6th and it still has NOT been delivered and the other has been backordered when I was told they didn't have a back order. I paid for shipping that they said they were going to reimburse and have NOT. I have also tried to cancel my order and they have said they can't cancel orders. I have tried to talk to managers and they are just as bad. Now that I have complained so many times no one will speak to me. The fact is they charged my debit card on June 28th and I still have not gotten anything. I do have several emails confirming conversations. Thank you

Jul 14, 2015

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