Franciscan Health System / Bill Collecting
My husband and I need your help. January of this year we received a phone call from Franciscan Health Systems trying to collect on a bill totaling $2, 445.30. The charges were from my daughters birth 2/28/06. During this time I was covered fully under Molina Health care (DSHS) because I was not yet married to my current husband. The second our daughter Jaden was born she was covered under my husbands insurance through his work place. I was confused on why they were making us personally responsible for this debt. I asked Franciscan for a itemized bill in which I received a bill with no explanation of what exactly we are being charged for. After calling Molina Health Care- they explained to me that St. Josephs Hospital never charged my husbands insurance for Jaden but gave the State (DSHS) the full bill. Last Year (2008) after Molina did a self audit they found that Franciscans billed incorrectly and had them reimburse Molina for the charge of Jaden’s care at the hospital. Being that in the State of Washington allows a health care facility to bill insurance companies up to a year after care was rendered Fransiscan is now coming after us. I have now spoke to all parties involved and have been told on all ends (even Franciscan) that I am not the one responsible for paying the bill. I spoke to the Manager in charge at Franciscan after I received a 15 day notice in the mail. He assured me that he would “take care” of this bill and I would not be harassed via phone or mail about this charge any longer. This weekend 4/25/09 I received a notice that they have now turned us into collections. I am at a loss. We now have no one to turn to. I really need your help to expose what they are doing to people, especially in such hard economical times.