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They are located in Wisconsin and sell Birkenstock shoes. The store has three names and the owner never returns your money if you return the item. They have poor business and customer service practices and are not credible. Please DO NOT do business with them. I have reported them to other agencies for their corrupt business practices.

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  • Sh
      26th of Dec, 2010
    0 Votes

    Fox Valley Birkenstock offers easy returns for our customer. We guarantee your 100% satisfaction. If you are not happy with your purchase for any reason, we will be happy to accept a return or exchange. Choose whichever method of return is most convenient for you.

    We accept returns for full refunds or exchanges on UNWORN shoes within 30 days of the date the order was shipped. Returns received after 30-60 days will be issued an in-store credit. When returning shoes, please ship shoes in a shipping carton to prevent damage. All returns will incur a five dollar re-stocking fee. Merchandise with manufacturers defects will be replaced or refunded at our discretion.

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