The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

forsta mediation / Loan Modificaiton/Mortgage Scam

1 1230 East Baseline Road, Ste 103-214 , Mesa, AZ, United States Review updated:
Contact information:
Phone: 480-704-4629

Forsta Mediation must be fairly new to the loan modification scam as the only results I could locate when I investigated them were very positive. The phone number returns to a landline (not a cell phone - usually the first tip off of a scam artist) and the salesman, Jeff Johnson, was prompt in returning any emails or calls I made.

I was told that they were a team/group of lawyers who could help me get my loan modification through Citibank, a notoriously difficult company to work with. I paid a portion of their fee, with the remainder to be debited from my account later. As I said, at first they were responsive. They sent printed receipts for the money I paid, they sent copies of letters that were supposedly sent to Citimortgage, etc.

Fast forward to today, six weeks later. I can no longer get a response from Jeff Johnson or anyone else in the company, and Citimortgage claims to never have spoken or had written contact with anyone from Forsta Mediation.

So, very slick, very professional set up for a scam, but scam they are. Avoid them, report them, spread the word because, right now, with only a couple exception, Forsta Mediation has flooded all complaint boards with fake glowing testimonials to make them appear to be a legit company.

Ls
Sort by: UpDate | Rating

Comments

  • 0 Votes

    First of all I would like to thank Forsta for having such great service and helping me through my loan modification. I had a very hard time after my husband lost his job of over 20 years. We had some savings but that depleted quickly. I was working two jobs while my husband was collecting unemployment and searching for a new job. I tried very hard to get a modification through my lender which turned out to be a lot of stress with no results. I was denied of my modification through my lender (not going to mention name) and had no idea what we were going to do. I was contacted by an individual at Forsta and figured it's the only chance I have at saving my home. Which I have been living in for 12 years. It took a little over 2 months which I can say was stressful because all I could think about was my lender turning it down again at the last minute. I was 6 days away from going to foreclosure and Forsta was able to freeze my account and stop the foreclosure while they worked on the modification. I completed all the paperwork they asked which they took the time to walk me through and made it very easy with their guidance. I can not thank them enough as I have closed on my modification and was approved at a 3% interest rate. When I received my final paperwork I actually got a 2.25% God bless this company and what they stand for!!! I almost feel like calling my lender and yelling at them because they could have done this but refused to help me. But I think I will just take my new loan and be happy!!! Sincerely, Kim

  • Ls
      19th of Nov, 2010
    0 Votes

    Kim - what a sob story. Too bad it's probably not true. Most likely, you're a shill working for Forsta, trying to convince peple that they are a legitimate company.

    In contrast, since I signed on with Forsta, I've received an emailed copy of the letter that was sent to my lender. Since then, I've 3 emails. One (when I called multiple times during the same day saying that collections was calling me) that just told me to calm down and that this is how my lender operates. The second was another copy of the letter supposed mailed to my lender on 10/4. The last was one where I was told to "stop jumping the gun and saying ridiculous things." Never once (apart from the original letter giving my authorization) have I heard from Forsta regarding the status of my loan modification, how my lender was handling unapplied funds, who had been spoken to at my lending institution, nothing.

    Since Forsta failed in securing me a loan modification and now my house is under foreclosure, I have requested my "100% money back guarantee". Haven't heard a word from Forsta regarding this, so I also have paperwork drafted to request my bank get any monies I paid Forsta returned to me. They are also listed as being denied any access to my account so, if they do, they move into scary Federal laws with large amounts of prison time.

    By the way Kim, you might want to tone down your story a bit. With very, *very* few exceptions, your's are the cases that the banks want to get to first: no income, drop in income, medical expenses, stuff like that. It makes Obama's plan and the banks look really good.

    Until proven otherwise, Forsta Mediation is a scam.

  • Ls
      19th of Nov, 2010
    0 Votes

    ETA: Kim? Next time, don't copy your text, word for word, from trustlink.org

  • Ls
      19th of Nov, 2010
    0 Votes

    Additional evidence Forsta is a scam: their business address? Is a post box at a UPS store.

  • Jo
      20th of Nov, 2010
    0 Votes

    Visit the facebook community page for information on steps to take if Forsta mediation scammed you and steps to take to get your money back. Please share your experience with everyone as well. I made this site because I truly feel that this is a scam that Forsta Mediation is doing and I want to help others that were contacted and retained by this company. you can find helpful information like who to contact and how to go about getting your money back from them. I also encourage others to share ways to go about making your home more affordable, since this is the main reason we are talking about Forsta Mediation. http://www.facebook.com/pages/edit/?id=107504615982723&sk=basic#!/pages/Forsta-Mediation-Scam/107504615982723?v=wall

  • Ed
      5th of Jan, 2011
    0 Votes
    forsta mediation - No responce from Kim Thomas
    Forsta Mediation
    1230 E. Basline Rd.
    Mesa
    Arizona
    United States
    Phone: 888-906-5556

    Suppose to help with a mortgage mediation, I have called and she is not there. And of course all managers are on a conforence call. So I don't know if this is a fraud case or not. But I have called her for seven days, with no reply!

  • Ed
      5th of Jan, 2011
    0 Votes

    By the way, I have dealing with a Kim Thomas at Forsta Mediation. Isn't that a shocker!!! I thought we were in a process of mediation, but no one is available to talk to me. I guess I will lose my home also.

  • Ls
      20th of Jan, 2011
    0 Votes

    Edna - work directly with your mortgage company, not with Forsta. Contact your bank (where you have your money account), explain the situation to them and see if the money you paid out to Forsta can be returned.

    From what I have been able to figure out, Forsta either stole or has someone at Citimortgage giving them info about customers who are requesting a loan modification for their mortgage. Citi is a royal pain in the ### to work with, but at least they're legal. Forsta isn't.

Post your comment