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Forest City Family Medicine / Medical office standards

1 281 E Main St 28043Forest City, NC, United States Review updated:
Contact information:
Phone: (828) 245-5132

In October of 2007 I was not allowed to see my doctor because I did not have my co pay($20.00). I had dual coverage by insurance. On Dec 23 I recieved a letter from the office mgr that Forest City Family Medicine would no longer serve me as a patient because I complained about their office staff and operations. They are affiliated with Spartanburg Regional Healthcare systems ( so are ALL the other doctors in my county) and Spartanburg Regional has blackballed me from seeing any other doctors in their network.
I have severe cardio myopia and a few other problems that need constant attention. The letter from the office manager even quoated this. I can not find another doctor within 35 miles that will see me. I need to see a Family type doctor so they can keep track of my aliments and pass along any findings to my Cardiologist. What can be done?

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Ho
  20th of Aug, 2008
Agree Disagree 0 Votes

If this was any TYPE OF CARING PHYSICIAN, he wouldn't need $20. to see you! Write a letter to HIM/HER DIRECTLY, NOT addressed to-- "Office Of..." because that gives these people the ability to open it. Address it right to the doctor, "Dr. Smith, 320 Medical Bldg. Suite #404, Etc. HE/SHE may not EVEN BE AWARE that there is a problem! Sometimes a little power in the front office goes WAY TOO FAR, as I've also had a difficult time every once in a while (a panic attack yesterday in the exam rm., waiting to see my dr.) I have Medicare(primary) And Blue Cross/Blue Shield(secondary), but Medicare IS MY PRIMARY. I don't know why, maybe because I'm disabled... Hey---head up, WE CAN NO LONGER BE VICTIMS to whatever the front desk thinks THEY should do. THEY HAVE NO MEDICAL TRAINING!!! And you said that you received a letter FROM THE OFFICE MANAGER! SHE/HE IS A NOBODY!!! THEY DON'T PAY THE MD--- I'LL BET THEY DON'T EVEN KNOW THAT WHAT YOU HAVE IS SERIOUS. They get paid to answer phones, make appts., and THINK they are Nurse/Doctors. I WAS A Nurse for 22 yrs., so BELIEVE ME--THEY ARE NOBODY!!!
P.S.---After they take you back, a box of Russell Stovers chocolates goes a LONG WAY AT Christmas! God Bless and Good Luck, (although I know you won't need it if you follow these steps--Hell, YOU JUST may be their FAVORITE PATIENT after that!
Let me know how you make out, OK? And say a little prayer before contacting the doctor-after all, MOST OF THEM went into it to HELP PEOPLE.

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