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1 Sacramento, CA, United States
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We noticed a vibrating sound on our Ford 2014 Explorer and learned it was the Pillar Molding and asked Ford about a recall. They said there is no recall. We read that several complaints about suddenly flying off while driving. My wife was driving on I-5 today 11/8/18 and while passing a Truck the right passenger side pillar molding came loose and flew off hitting the truck front windshield. Thank goodness it did not cause an accident. We need to know how we can get this fixed as we purchased this vehicle in 2017 with 34, 000 Miles on it and purchased an extended bumper to bumper warranty and Ford Dealers say it is not covered. This will cost about $500 for both to be fixed and Ford should take care of customers who have warranries. What can you do for this and when will you have a recall? Hopefully it dies not take people's lives or accidents before Ford decides to fix this problem.

Nov 9, 2018

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