To whom it may concern:
I lease a Mercury Milan from Avis Ford at 29200 Telegraph Rd. Southfield, Mi. 48037. In 2007 of April, my car was making a strange noise, so I took in to the Avis Ford service. I was informed that had an engine knock. The service consultant name john Richardson informed me that FORD MOTOR COMPANY would not cover the charges for the repairs. The vehicle only has 11, 227 miles on it and had the oil changes throughout the time I have had it. I feel that because I am a young African American woman. They are trying to take advantage of me.