SUBMIT A COMPLAINT

Ford Motor Company / service on a warrntied 2016 ford expedition platinum

Wheeling, WV, United States

I have taken my car to THREE Ford dealerships for a problem. The car shudders when taking off and when turning hard going slow. Allieta Ford in Wellsburg, WV, Doan Ford in Morristown Oh, and Woltz wind Ford in Heildelburg PA. NONE of these service departments claimed they could find a problem. My car was still under warranty at each visit.
I resolved that I wanted to keep the car so I took it to a reputable mechanic in my hometown, Assaro's in Warwood, WV. Tony, the owner replicated the problem immediately, changing out the rearend fluid and added a cear oil, Posi treatment. This resolved the problem to the tune of $138.34,
Since this vehicle was still under warranty I feel Ford should pay for this.

Thanks
Brenda Clark

Br
Oct 16, 2018

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