Ford Motor Company / part delayed 2 months

wyoming, ontario, Canada
Contact information:

purchased truck August 15, took back to dealer two weeks later when ABS braking system was faulty. Part was ordered in Sept. Waited 2 weeks went to service dept said part still on back order, went back again a few weeks later same answer part on back order gave us the phone number of Ford Canada for us to call why had the dealership not contacted Ford?? Service dept was not in contact with us all this time to followup with us not very good service. Ford Canada told us part was to be in Oct 22, they called this morning said part will not be in until Nov 8th no explanation other than backordered. Just feel like getting the runaround. Spend $50, 000 on a truck and this is the service you get. Case #[protected]

Oct 22, 2018

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