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Ford Motor Company / automotive service

1 10821 U.S. Hwy 19, Port Richey, FL, United States

January 25, 2019
I just got back home after waiting 2 1/2 hours for an oil change with a scheduled appointment. Other places that have done my oil change take about 30 to 45 minutes for this service so I would like to know why it takes so long for this service to perform this simple task. It took, what I thought a lengthy amount of time before the advisor came out to see me and that was only after he took the person behind me first, a man, I am female and a senior.
Ford of Port Richey
10821 U.S. Hwy 19
Port Richet, Florida
Customer #131478

Due to the poor service today, I feel I should receive a full refund for the service(?) I received today.
Thank you,
Sara Urbina

Jan 25, 2019

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