The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

FootLocker.com / never received my item or a refund

1 NY, United States Review updated:
Contact information:

Never order from footlocker.com I never received the item. I purchased the pink nike comfort thong sandals from this website... With shipping included my order came up to $40. I was provided a tracking number and when the sandals were delivered they were delievered to a man named "tom" instead of "jasmine" (me)! Why in the world would you let someone other than who its name is in sign for a package???
I called customer service more than 5 times.. Stay on the phone for hours. Instead of giving me a refund they blamed it on the post office and then the post office blamed it on foot locker. So the receptionist I talked to told me to wait 2 weeks for a refund. I waited to weeks called back and they said there was no way to get a refund. It was too late to file a claim with paypal. So I lost $40 messing around with footlocker which I thought would have been a safe site since I have been to the store. Wrong! I will never ever order from them again... Ladies... Fellas do not order from this site! Look somewhere else.

Sort by: UpDate | Rating

Comments

  • Ja
      17th of Feb, 2012
    +1 Votes

    Even though the post office screwed up Footlocker still led me to believe I would get a refund even though the post office screwed up then turned around and changed their story once I called to check on it.

Post your comment