Menu
CB Food and Beverages Food Network paid subscription/not receiving
Food Network

Food Network review: paid subscription/not receiving 54

M
Author of the review
8:14 pm EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Paid for subscription on 07feb09 via computer at time of subscribing — received one issue. According to their website - my subscription was cancelled. No phone number to contact anyone. E-mailed their customer service — no response.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

54 comments
M
M
26mindy31
, US
Sep 18, 2018 1:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I washed my knives by hand and dry them and they still have rust spots on them not happy would like to return them but do not have the receipt any longer I bought them from Kohl's would like to know how to get a new set or replaced

D
D
dolores pippo
, US
Sep 10, 2018 12:50 pm EDT

pots and pans are awful. difficult to clean am embarrassed that I gave the set as a gift. Wish I could return the entire set, it was a total waste of money. will never again purchase a food network product.

F
F
Felicia Moseley
, US
Sep 10, 2018 12:53 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I brought the knife set online from Khols on 11-20-17. UPC # [protected]. It hasnt even been a year when I've notice the knife have rust on them . The set is suppose to have a lifetime warrenty but khols doesnt even sell the set anymore.. So what steps should I take next?

View 0 more photos
K
K
karie8051
, US
Sep 06, 2018 12:39 am EDT

Watching Triple D EARLY in the day and a sandals resort commercial or something similar to sandals, comes on. Showing way too much sex and even my son said "whoa, what the heck?" Take that commercial off, you don't need it. Geez, now even food network isn't safe? Ridiculous.

M
M
Michelle LaBossiere Marleau
, US
Sep 01, 2018 6:51 pm EDT

Enough with the durex ads on this channel its unacceptable this is a family channel and you have lost us as viewers.

P
P
peaches westerly
, US
Aug 29, 2018 8:00 am EDT

Got these for Christmas
Very sharp
Was using my 5" serrated blade knife and the handle came right off
I sliced my finger
You better check your manufacturing
These are defective
I also got another three piece set I'm returning because of safety concerns with your manufacturing
Debra Dudula
[protected]

K
K
Karen LM
, US
Aug 20, 2018 10:34 pm EDT

No matter what we do everything sticks! Even in the saucepans.
I'm disappointed I love the red color and was excited about the non stick surface.
I always hand wash my pans and pots I do not use sprays like Pam. I would use butter or olive oil and nothing worked.
I spend more time having the pans soak and cleaning them then cooking.

J
J
Jck26
, US
Aug 21, 2018 2:42 am EDT

Purchased a enameled Dutch oven from Kohls a few months ago. The non-stick coating blew off the bottom while the pot was heating up with oil in it. Not sure who to contact to resolve this issue.

View 0 more photos
A
A
Anthony fisichelli
Brooklyn, US
Aug 20, 2018 1:25 pm EDT

Mat less than 1yr and finish is peeling off. The mat was purchased at kohls. This a 2 person household.

View 0 more photos
D
D
Donna2115
, US
Aug 20, 2018 4:04 pm EDT

Was making hard boiled eggs on medium flame & cover shattered. I don't understand how this happened.. the pots are only a year and a half old.. I really like these pots and use them everyday, but I do need the covers to cook. I've been cooking for over 40 years and this has never happened to me before. Can this cover be replaced please. Thank you.

View 0 more photos
C
C
Carrie Andrysiak
, US
Aug 16, 2018 5:07 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I find it hard to believe that your network can completely dump a great cook and host like Paula Deen. You dropped anything from her, due to a comment that was made in the past. Yet you put a convicted felon on the show and network. Unbelievable! It saddens me to say I will no longer have your channel in my home. You are a bunch of hypocrites.

A
A
akdibble
, US
Aug 15, 2018 7:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Long time viewer...As talented as they all are...why don't the ladies with long hair pull it back when they are cooking on tv?

P
P
peaches westerly
, US
Jan 29, 2018 12:58 pm EST

Got these for Christmas
Very sharp
Was using my 5” serrated blade knife and the handle came right off
I sliced my finger
You better check your manufacturing
These are defective
I also got another three piece set I’m returning because of safety concerns with your manufacturing
Debra Dudula
[protected]

D
D
D Higgins
Fairmont, US
May 14, 2015 9:31 pm EDT

I subscribed to Food Network Magazine. I received one issue along with the bill. I paid the bill and never received another issue. After three months, I contacted customer service and was told 'too bad - we sent them - you have to contact the postal service and or file a complaint.' This is not acceptable. I purchased a service that I did not receive. A seller is responsible for ensuring a reliable delivery method. I have other magazine subscriptions and have never had this problem with them. I asked for a refund and for my subscription to be cancelled. I promptly received a response saying my subscription had been cancelled, but they ignored my request for a refund.