Food4Less
reviews and complaints

Good morning, this am one for you sublet drivers did not move over for me on freeway. Gave me slim area to on shoulder and small area between him and truck in front of me. Drivers cab had G&G trucking on the drivers door. CA 138535 was door tag.

As I put my turn signal to merge over he sped up to go around me and no turn signal was used.

Pictures attached.

Regards,

Hugo

I wanted to purchase some deodorant, but it was locked up. I waited in line to ask the cashier , Kasandra, if she can send someone to unlock the doors to the deodorant.

Her reply was: can't you see that my light is off, so go and wait in another line and ask them.

I asked her if I can speak to her manager because I don't like her reaction. She told me, as if it is no big deal, " I'll call her right now. "

I spoke with Olga, the manager. Her response was that she will talk to her--- yet her demeanor showed carelessness.

Ok I went into your store in Albany ga to receive 20.00 cash back your on duty store manager told me that I could not receive cash back and told me I would have to use the ATM I informed her that it was not possible she then gone tell me ask Bill I said where is he she gone say he'll be here Friday I informed here I needed my cash now and she Blanton ignored me

I am a veteran of the US Army and live near by in a veteran community. We frequent this store often as it's the only one in the area. Yesterday around 1pm I came to the store to purchase a few items with a couple of other veterans from my building. I was stopped by your security guard and told I wasn't allowed in your store because 'me and my posse stole a beer the last time that you were here!' This was the excuse the guard gave me for asking me to leave. I didn't understand what he was talking about and was offended by his claims. I asked to speak to a manager and he continued to entice an argument. I have never taken a thing from your store so and collective spend alot of money here between myself and the other vets. A very unnecessary altercation ensues due to this guards unprofessionalism until a manager shows up. The manager allows us to enter the store to the dismay of the guard who continued to carry on in a juvenile manner loudly being disrespectful the ENtiRE time we are shopping. There was a couple that appeared to be egging it on as they were there the entire time even attempting to interject rather than shopping for groceries which was ALL I went there to do. As we exit the store the guard continued to egg on an altercation. I cannot understand why food 4 less would employee such disrespectful unprofessional children. When the manager said we were fine the guard should have acted accordingly but instead wanted to carry out his personal vendetta at the workplace to his advantage. Disappointing all around.

The staff is rude at the Apple Valley. The products are not in stock where they need to be positioned. The staffing has poor training ethics. The Food for less should change the name to Food for More. I bought 2 Avocados 2 for 5 bucks. They were both black the next two days. I'm writing this now because I'm fed up with the disrespect the staff has exhibited towards me. I have long-time since it opened in Apple Valley. This is an ongoing problem and needs to address. The manager there at gave me a nasty look like if I was undocumented person. Several months ago, the same manager would honor wrong placed item for price. Instead, she moved item to the correct place. I just let it go. I meat is advertised with a sign which read 3.99 on sign but everything 5.99 per pound. This happens all time. I have complaints but these are a few to begin with. I will continue to shop there because I know are country is going to rough times. We need to bring back ethical business practice. Retired UPS Teamster of 38 rounds of hard work and good work ethics. Please help.

The state of the women’s restroom

I have been shopping at the store in Moreno Valley on the corner of Perris Boulevard and Ironwood for over 25 years

The state of the woman’s restroom just continues to get worse and worse you can see the floors are disgusting the baby changing table which I need for my granddaughter is nonexistent, The walls and grout are filthy which you can see in the photos I posted the base coving is chipped and loose which is against health department regulations. Everything in this bathroom is disgusting I have to use my shirt over my hand to even open it. There’s also a dirty toilet brush on the floor please clean this bathroom up so I can use it when I’m with my granddaughter or else I’ll have to shop elsewhere

Homeless people camping on parking lot and sleeping overnight. Trash on all over parking lot not picked up at least 4 days, graffiti on store walls and cinder block fences. Homeless people smoking crack on employee’s outdoor break area. Motor homes parked 24 hours and camping out on parking lot.

Disgusting customer’s view for a Food 4 less store. The facility has a camera on parking lot. I do not see a supervisor telling homeless people to leave facility.

I normally purchase Geyser sparkling mineral water. The store was out but had JARRITOS Mexican brand mineral water. I purchased 10-botles. I consumed one bottle in two days and by the third day my entire body was covered in blistering hives and scared my arms and legs. I did not consume anything different from my diet except the Jarritos mineral water. I looked at the back of one of the bottles to check for the ingredients and noticed that it contained SULFITES. I am highly elegiac to SULFITES I did not expect for sparkling water to contain SULFITES since have been banned in food consumption since 1986. I went to Food For Less in Vista California and spoke with the cashier and the manager at 6:45 p.m. and I informed them of the statement I made above. The response was shocking because they were defending JARRITOS and said things like. "I do not have an allergic reaction to sulfites and sulfites are in wire" or "you need to contact the manufacturer if you are not happy with the product" "man I just work here what do you want me to do" "its not my fault you have an allergic reaction you can have your food delivered to you if you got sick." I mean the response from both managers was ridiculous, uninformed, ignorant, and shocking to the mind for someone who is suppose to be in charge of chain store. The manager was ill informed, no experience or education with product liability, customer service, or process in which to report the sale of a food item that is harmful and has killed the public and certainly banned for consumption. The manager stated that was my fault because I did not read the label. However, I did not expect a banned substance to be present in large qualities in DRINKING WATER. Food for less needs to contact me and inform me of the complaint process and how to report such items that are harmful and have been known to cause deaths in the food industry.

I just went to put gas in Perris, Ca at approximately 2100. I go to the window and I place $20 inside and ask if I can input my rewards #. Mariah says yes and I place my hand inside to punch in the phone number. Well next thing I know she has slammed down the window in an attempt to reach for the 20 and smashes my finger inside the window. My fingers are swollen and throbbing and she is profusely apologizing. This was completely unacceptable.

I have been buying the milk for at least a year for $2.65 a gallon. Recently the price went up to $2.79. ( or 14 cents more per gal) There is a sign above the milk stating "NEW LOWER PRICE". This is not correct. When I mentioned this to a lady who said she was a manager she told me she would take the sign down because it was obviously not true. A week later I went back and the sign was still there. Also, I was charged $3.29 once for this same $2.79 milk. This is not the only time that I've noticed problems with your Lemon Grove store. Accuracy does not seem to be a priority at this location.

As I was walking into checkstand started putting grocery's on black band as checker checking me out has an attitude towards customers for no darn reason I was like u don't gotta make any grouchy sounds towards customers so rude trying talk over me with no respect for is I mentioned it's not second time towards me..anyway he continues to say u don't understand my feeling I gotta worry bout whole store by myself .so that's not reason to act like that towards customers period as he continues to talk back to me.i was really I told him if it's too much stress for u u should not be working here..as he says wateever have good day..HIS NAME IS DAVID M.

On 8/7/2018 I went to the Food 4 Less store located at 4831 W North Avenue in Chicago. I ordered 200 pieces of chicken for my mom's 95th birthday party. I requested 125 fried and 75 baked. The young lady who took my order was very courteous and helpful. She said I could pick the chicken up the day of the event which was Saturday 8/11, at around 4. I sent my niece to pick it and to my shock and surprise, my niece called me to say that there was NO Chicken ready or available. The persons that my niece spoke to gave her no reason for my order not being ready. No one she talked seemed to know why! Very bad experience!.
They refunded my money but the incident caused me to have to go some where else at the last minute to find 200 pieces of chicken! I went to Food 4 Less because the amount of chicken for the price was great, but with them not filing my order, I actually ending up spending 80$ more at another place! NOT A HAPPPY CUSTOMER!

1 month in advance I placed my order for my 96 cupcakes. Disappointed when I only received half of my order and the wrong kind! Never received a call from the bakery why I was only getting half my order and why they changed it. Lady behind the counter says do you want me to call the manager? Yes! Please! As she calling the barkey manager cell phone she ignored calls and she said this is mistake! They advise assist manager and aploplozied still kept trying to get ahold of the. Bakery manager to explain why I only received half my order and a different favor! Then the store manager robert comes over and says what the problem. I told him that not only did I place my order 1 month in advance a week before I double checked my and even called 2 days before my pick up day to double on my order and they bakey manager confirmed over the phone and in person last week my order will be ready at the time I requested. And now I only have have 48 cupcakes and a different color and favor! He answer to me was "well I can't do nothing about it you need to come back tomorrow and talk to the barkey manager or pick out other cupcakes and I will give you a discount". Then tell the assist manager stop calling the barkey manager I already took careof it of the problem! I proceeded to tell him as a loyal customer for 17 years! Always ordering my cupcakes here i'm not satisfied. With half my order and the wrong favor and my party tomorrow out of town and you want me to change my plans just to receive an explanation. He then told oh well pick other cupcakes and come back tomorrow and take it up with the barkey manager. Meanwhile I told the assist manager you have to make this right. He finds a cashier who use to be in the bakery makes my cupcakes. Please just wait 20 minutes to make you some cupcakes you would like. While he helps get everything she needed to make my cupcakes. 45 minutes later I received my cupcakes but not the same color, flavor or swirls but I had 96 cupcakes. Meanwhile assist manager tells me thanks for waiting and dont forget about your discount and sorry he could not give me an explanation. I went in line to pay when I tell the cashier your manager said to call him for my discount for receiving the wrong cupcakes. He comes over and says i'm not giving you a discount I told you to come back tomorrow and talk to the bakery manager. So if I picked out other cupcakes you said you going to give me a discount you lied to me and provided no solution! I was shaking my head no and said no that's your job! If your wife family member friend placed a cupcake order you would not treat them like this! You make sure they what they ordered was correct and be correctes and they would be upset if she only received half her order different flavor and now half. Are different color! Then says "I already give you a solution to take it up the barkey manager!" I told him as a manager robert you know nothing about customer service! His response "I know' and then as he was walking away I told him his manager skills sucked and he said 'I know i've only been doing this for a couple months!" rudeley walks away! Not to mention other customers around. He my experience horrible and embarrassing! Even the customer said where saying what a [censored]! That's unprofessional! The sweet cashier lady looks at my paper order and see its wrong! This is not right at all! She then asked me what happened. I told her and let know i'm going to sumit a complain about him! She continue to apologized and say that's not right! And tells me I cant say anything to him he is the manager of all of us. I told her he does not need to be the manager of nobody if he doesn't know his basic customer skills and manager skills! She tells i'm going to charge for the correct order because its not right! She kept looking over her shoulder and no I don't want to get you in trouble for doing your job correctly. She says but its not right you order mini cupcakes and received the wrong order why do have to pay for someone's else mistance. I said thank you so much for understanding and make it right! And I tell her the assist manager needs to manager! She says I know! I appreciated what she did for me. I thanked the assist manager & the cashier lady who make my other cupcakes. I said you all for coming together as a team and understanding the meaning of customer satisfaction and service. And informed that after 17 years of getting my cupcakes this is the first time it went wrong and last! I let them know I will not be ordering my cupcakes or coming back to this store as long robert is the manager. He needs to get retrained on basic customer satisfaction! Manger skills! And never seen the customer service counter with so many people complaining! While he did nothing to help them either!