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First, they refused to process my payment.
Then, they blocked my IP address after I opened a ticket.
Then, they wrote: "Let us kindly inform you, that German registration requirements have recently changed. In order to purchase German DIDs, it is necessary to provide us with German citizen passport/ID as well as proof of address in the same city as DID ordered. Please let us know and we can refund payment Nick"
I wouldn't recommend FlyNumber. They take your payment and nothing happens. When you contact them they say they will 'update' you but nothing again. No phone number and when you do receive a phone number no calls.
yes. They have also done exactly same with me. They processed the payment and stop responding. They have also blocked my IP address now. I have open dispute with paypal.
I am not sure if I will get my money back or not.
I tried to use FlyNumber, I paid and got my local phone number in Croatia. If you call the local number, the call is really forwarded to my cell.
But the trouble emerged when I wanted to call from my new local FlyNumber: they sent a bunch of confusing manuals, incomprehensible applications (PBX, SIP, etc.) that I was not able to install. When I reported, they send some user ID and pass for an application that I was not able to find.
All I wanted is to click and call. No confusing apps. Imagine what would happen if we have to graduate from IT Academy in order to make a landline call.
I don't intend to spend a week time examining their apps and hire an IT guy to help me with all these server names.
Of course, they refused to refund the money, now we are having a dispute at PayPal.
If you don't have extra IT knowledge, don't mess up with them, because you'll just loose your money and time.