FlyDubaicomplaint against the staff at mashhad airport

I book the return flight of group of 49 people from KHI to najad dated 5 Nov 2018 and mashhad to khi dated 26 Nov 2018 with reference No: AOJ5E, I was on my way to khi from mashhad where I found that my group has over weight so I paid 400 USD more and asked my group to proceed after boarding was done but while proceeding your after started irritating us by saying that you can not take the remaining beg as hand carry which we took from the Karachi as hand carry more over they were under the said weight (7kg) specially the guy said to be in charge started shouting and abusing us by saying that I am a Christian and I dont like Muslims specially pakistanis by saying that I dont care if you complain against me and cancelled bording of 6 people ans said that I have also cancelled tickets of 92 people withen few weeks and my organization has been very unprofessional and representative s other than mashhad are not that competent I so I had to leave my wife and my children's of 5 and 3 years of age and we were out of money so I requested one of the guy leaving in mashhad Agha tawasili the lended me the amount to book an other flight for 6 person's to come back Pakistan
There was your representative named mousin he also requested him and tried to convince him but at the end we were helpless I have been traveling with you and you are always very cooperative but this the worst experience of my life my group members asked me to put this on social media but I preferred to contact you


Nov 27, 2018

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