Flowerstore.com / Poor Communication/BAD Customer Service
Ordered a holiday arrangement on 12/23 for my father to be delivered on 12/24 for Christmas. I provided all mine and his contact information in case there were problems with the delivery. Checked online delivery status for the next several days and all it said was pending. Father didn't receive the gift. I sent an email, no response. I called FlowerStore.com customer service the Saturday after (12/27) and they told me they were not sure what happened but would contact the florist and call me on Monday. Monday came and no call, no flowers. Called Monday afternoon again. Was told the florist had "run out" of that arrangement. I asked them why no one had notified me, they could not explain and no apologies. Its now been a week since I placed the order and very disappointed!
BEWARE DO NOT USE IF YOU EXPECT DELIVERY BY A CERTAIN DAY!