I ordered a dress it was horrendous and nothing like the picture, i then tried to return which has been so difficult as they cant give you the correct information
They say dont return by the big companys however the local post wont accept as they require more information which they wont give
The are not quick to respond either
Terrible company, i would never shop from here again!
FloryDay customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
Thank you for your sharing.
Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us.
Would you please tell us your order number? Or you may also send us emails to our email@example.com with the title "" trustpilot+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.
Thank you for your time.