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[Resolved] Floryday / floryday.com

5 Floryday.com, Hong Kong, United States

This is a scam site. Beware! I ordered two coats and the money was taken immediately. The goods have never arrived and all emails to their forum have gone unanswered, although I have provided them with all the information and order number they tequested. They have no contact phone numbers and no way of contacting directly, only through the email forum. DO NOT ORDER ANYTHING FROM THEM!!!

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • FloryDay Customer Care's Response, Jan 29, 2019

    Thank you for your sharing.

    Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us.

    Would you please tell us your order number? Or you may also send us emails to our [protected]@floryday.com with the title "" complaintsboard + your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.

    Thank you for your time.

    Best regards,
    Floryday

Sc
Jan 28, 2019

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