Florida Blue / claim settlement for wellness visits

United States

I have been to trying to get wellness visits in oct-nov 2016 settled without success since jan, 2017. Starting with 'incorrect billing codes' to 'unauthorized service' reasons, fl blue has continued to delay payments to provider for the last 5 months starting jan, 2017. I have finally filed official complaint to state of fl after being hood winked for months. I can say their claim settlement department is one of the most inept departments I have ever seen and their customer support lies as I have proof of that. I am looking at all avenues to report their mismanagement of claims. Please suggest.

Jun 20, 2017

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