Floral Originals.com by Gregory Scotte / Non Deliver to sisters funeral
I ordered flowers on Sept.18, 2008 for my sisters visitation and funeral. They were not delivered for visitation on Sept. 19. I called Florals Originals, they took my phone numbers and message and said someone would call back, never received a call. I called the next morning to confirm if they had been delivered in time for her funeral that was going to be in 1 and 1/2 hrs. Same thing, they took my message and phone numbers and said I would receive a call very soon. No return call! The flowers were not delivered for the funeral so I called them back to request refund of $80.04, again, they took my message and phone numbers and said someone would call me back. No return call! I waited until Monday Sept. 22, and called them a fourth time, called a fifth time on Sept. 24 with no return call. They did not answer e-mails either.
We thought this was a reputable FTD florists because they had the FTD logo on their site. After calling the FTD corporate phone number another florist gave me, I found out they don't have to be a member florists of FTD to use the FTD logo, all they have to do is use FTD products and they can use the FTD logo. FTD should stop selling their products to florists that scam consumers under the false pretense of being an FTD florist member by using their logo FTD.