Flirty Girl Fitness / Fraudulent charges
I originally ordered two work out DVDs from Flirty Girl fitness in January 2009, which my credit card was promptly charged for and which I received a couple weeks later. In March 2009, I noticed an additional charge by Flirty Girl Fitness for almost $30. I called them and asked why my card had been charged and the customer service representative told me that additional DVDs and exercise equipment had been sent to me. I told her I didn't order those items, nor had I ever received them, and she told me that when I placed my original order, I had been automatically enrolled in a subscription service and that I would be receiving products from them every two months. I told her I never agreed to that, and she told me that a notice that I had been enrolled in the subscription program was written "in fine print" on the packing slip that had been enclosed in my original order. I told her that I wanted to cancel the subscription and to be refunded the $30 for the products which I had never ordered nor have I ever even received. She told me she could cancel my subscription but that I would have to pay for the items that had been shipped to me if they ever arrive because, as noted in the "fine print, " I only had 30 days to opt out of the automatic subscription service and that deadline had passed. After much debate, she finally agreed to refund my card the $30, but told me I was responsible for paying to return the items -- which I've still never received -- back to the company if they ever arrive. I told her I wasn't going to pay to return something that I didn't order in the first place and she told me I could try refusing the shipment or writing "return to sender" on it, but that if any charges are incurred, my credit card will be charged for it.
If you order anything from Flirty Girl Fitness, beware that you will be automatically enrolled in their "subscription service" and that your credit card will be charged every two months for products you didn't order, and that you will be charged to return them if you ever receive them!