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FlightNetwork.com
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1.3 212 Reviews 202 Complaints
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FlightNetwork.com complaints 202

Resolved “double booking charges” Resolved “customer service” Resolved “saudia flight” Resolved “almost missed flight due to missing coupon...” Resolved “air flight reservation” Resolved “incompetent travel agency” Resolved “flightnetwork service” Resolved “fraudulent charges” Resolved “overcharged on flights booked online” Resolved “horrible company and service!”
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5:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

FlightNetwork.com unauthorized charge

5th of March, 11 pm I try to buy a vacation for my mother's Birthday. We found a deal on http://www.flightnetwork.com The price on vacation was around 550 online, we try to buy vacation for 11-19 March for mother's Birthday. But after I push "submit" it was change to 785. Instead 11 of March it was a flight in the morning (few hours away). I did pay Master Card. Both (Master Card and Flight Network) asking me for a screen shoot from my booking-but I am not a "computer person" and I never thought that I need to do a screen shoot from every step of my booking in a order to prove what I doing. The name on Vacation is different (it is my mother's name) from name on Credit Card (my name). I bought vacation before for my friends (48 hours prior departure) and Travel Company always call me to confirm. This is what they say on a web site
http://www.flightnetwork.com/pages/faq. htm#12
"In order to ensure delivery of your tickets prior to your departure, we cannot accept bookings for travel within 3 business days of your departure date via the internet. For last minute booking please call our call centre"
But I got a wrong price, wrong day and 7 hours prior departure vacation what I never use. I called Master Card right away and asked to stop payment. They didn't pay Flight Network-but SunWing Vacation charge me instead. It is a fraud, unauthorized transaction, unfair business and totally inappropriate situation from "2nd largest company" in Canada

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8:54 pm EDT
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FlightNetwork.com appalling service

Flight Network's service is appalling. When I booked a ticket on their website I was double charged (they made 2 bookings on the same flight in the same name, and there is no way I made a mistake in going thru the booking process). When I called their 24/7 help number, I was kept on hold for a total of 1 1/2 hours on a long distance call from Malaysia. I...

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About FlightNetwork.com

FlightNetwork is a leading online travel agency that offers a wide range of travel services to customers worldwide. With over 2 million flight options, 665,000 hotels, and 30,000 car rental locations, FlightNetwork is a one-stop-shop for all your travel needs. The website is user-friendly and easy to navigate, allowing customers to search and book flights, hotels, and car rentals with ease.

One of the standout features of FlightNetwork is its Price Drop Protection program, which ensures that customers get the best possible price for their travel bookings. If the price of a flight or hotel drops after a customer has booked, FlightNetwork will refund the difference. This program gives customers peace of mind and confidence in their travel bookings.

FlightNetwork also offers a Best Price Guarantee, which promises to match or beat any competitor's price on flights, hotels, and car rentals. This guarantee ensures that customers are getting the best possible deal on their travel bookings.

In addition to its extensive travel offerings, FlightNetwork also provides excellent customer service. The company has a team of travel experts who are available 24/7 to assist customers with any questions or concerns they may have. Whether you need help booking a flight or need to make changes to your travel itinerary, FlightNetwork's customer service team is always ready to help.

Overall, FlightNetwork is a reliable and trustworthy online travel agency that offers a wide range of travel services at competitive prices. With its Price Drop Protection program, Best Price Guarantee, and excellent customer service, FlightNetwork is a top choice for anyone looking to book their next travel adventure.

FlightNetwork.com Customer Reviews Overview

FlightNetwork is a popular online travel agency that offers a wide range of travel services, including flights, hotels, car rentals, and vacation packages. The website has received numerous positive reviews from customers who have used their services.

One of the most significant advantages of FlightNetwork is its user-friendly interface, which makes it easy for customers to search and book flights and other travel services. The website also offers a price match guarantee, ensuring that customers get the best possible prices for their travel needs.

Customers have praised FlightNetwork for its excellent customer service, with many reviewers noting that the company's representatives are friendly, helpful, and responsive. The website also offers a 24/7 customer support service, which is available via phone, email, or live chat.

Another positive aspect of FlightNetwork is its extensive selection of travel services, which includes flights to destinations all over the world, as well as a wide range of hotels and vacation packages. The website also offers a variety of payment options, making it easy for customers to book and pay for their travel needs.

Overall, FlightNetwork is a highly recommended online travel agency that offers excellent customer service, a user-friendly interface, and a wide range of travel services at competitive prices. Whether you're planning a business trip or a vacation, FlightNetwork is a great choice for all your travel needs.

Overview of FlightNetwork.com complaint handling

FlightNetwork.com reviews first appeared on Complaints Board on May 5, 2012. The latest review Flightnetwork was posted on Feb 5, 2024. The latest complaint double booking charges was resolved on Nov 03, 2019. FlightNetwork.com has an average consumer rating of 1 stars from 212 reviews. FlightNetwork.com has resolved 15 complaints.
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  1. FlightNetwork.com contacts

  2. FlightNetwork.com phone numbers
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    44%
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    Australia
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    100%
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    33%
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    38%
    Confidence score
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    100%
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    100%
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    100%
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    100%
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    100%
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    100%
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    Peru
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    More phone numbers
  3. FlightNetwork.com emails
  4. FlightNetwork.com address
    1 Toronto Street, Suite 1000, Toronto, Ontario, M5C2V6, Canada
  5. FlightNetwork.com social media
FlightNetwork.com Category
FlightNetwork.com is related to the Travel Agencies and Tour Operators category.

Most discussed FlightNetwork.com complaints

appalling service
4
(opinions to this review)
 Flight refund not being paid
1
(opinions to this review)

Recent comments about FlightNetwork.com company

Issues to change the flight dates on an existing order
1
Hello what number did you call as I am unable to get through on +[protected]
 Flight cancellation - have not received refund
1
We bought a Ticket through Flight Network in March 21, 2022...
 Refund caused by a cancelled flight
1
I just requested a refund yesterday! Oh my! I guess I have to wait...
 Flightnetwork refund.
3
I am with you on this. This company needs a law suit and needs to...
 3 tickets to Paris
3
I have a similar experience!! Any updates?
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