Flighthubbooking reference: [protected]

today i did has asked my checking for my flights montreal to ho chi min
i need to take 3 planes ..2 with air canada and one with korean air line
i did my checking for the first two online with air canada no problems
for the korean airline when i enter my reservation number i recieved a messave telling that the schedule of that flinght changed ...
to contact my travel provider ...
the checking didn work
i ll called flighthub consumer asst
and the person there told me to call air canada ????? so they will call korean airline ...
i founded that strange asked if she was sure ...(she said yes i know my job)...asked to talk to someody else to be sur ( its a 24h hour flight..) and after asking many times she asked to her surpervisor and came back with and brand new speech that i needed to call in seoul to check with them...
asked to be sure and have a confirmation or talk to the supervisor ...she put me on hold for more than ...60 and never transfered me... wow!!
it s really bad before a 24h flight to take the client hostage like that ...
please do a better formation on your staff !

  • Updated by Alain Gonzalez, Jan 21, 2017

    the employee number is 3732cr..margot

Jan 21, 2017

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