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2.0 227 Reviews

Fitness 19 Complaints Summary

57 Resolved
170 Unresolved
Our verdict: When using services from Fitness 19 with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Fitness 19 reviews & complaints 227

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10:11 am EDT
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Fitness 19 too many members/crummy clientele

First off, I have to say that Fitness 19 is an excellent fitness company. The problem I have here is not with Fitness 19 itself, but a particular location. The clientele at this particular gym sucks! I absolutely can't stand working out at the Fitness 19 located in Commerce, MI on Union Lake Rd. The problem I have is that it's ALWAYS too crowded, no matter what time of day you go in there. Additionally, the other members are super annoying and most of them do nothing but stand around and get loud and obnoxious or wander around the gym, get in other people's way, and disrupt concentration for those who are seriously trying to work out. They think it's a big country club or something, and the last thing on their minds is to be considerate to other members and let them work out in peace.

Also, the young punks who go in there are over the top. They think they're thugs and do nothing but get loud and obnoxious and stand around and talk instead of working out. All they do is stand around and laugh and giggle like a bunch of little elementary kids. GROW UP, DORKS!

I have gone to another Fitness 19 nearby and it's excellent. It's a night-and-day-difference.

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Be positive 85
Los Angeles, US
Sep 02, 2013 1:41 am EDT

You are a ###! You obviously chose the wrong area... Ok .. You found a location you like.. Great. Quit your ###!

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12:27 am EDT
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Fitness 19 contract not fulfilled

the manager name is Dean working on Sunday morning. he told me that since i was charged for the monthly fee on April 15 that means I can come in until May 15. As a bonus, he "awarded" me more days so that i can come in until the end of May. However, when I remind him that I was charged for the last month when I signed my contract with Fitness 19, he became upset and asked me "Why you cancel your membership if you want to continue using the gym ?" . I gues his brain is not that good since he doesn't understand how to count the days. The last month charge on the contract should me I have the right to continue my gym visit all the way to June 15 and the April 15 charge means i have the right to visit the gym until May 15. He then said "OK, Is that you want ? To come until June 15 ? OK you can come in until June 15 and Merry Christmas"

I gues Fitness 19 can afford to hire only managers with low brain power. How come a customer who has been paying his monthly membership fee is considered as asking for free gift ? I only asked for what i have paid for and what i had been promised for under the contract. I guess Dean thinks he can trash a customer as he likes even though a loyal customer. He just doesn't care about customer satisfaction, just what makes him feel good.

His assistant was also a clown. When I asked him about Dean just said to me, the assistant said "he is the manager, so he can make his rule". Oh really ? Forget the contract, never mind about our lies and just do what we tell you to do. You expect me as a customer to ever come back to Fitness 19 ? I don't think so...you are a snake.

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10:14 pm EDT
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Fitness 19 unprofessionalism

Fitness 19 Glendale, AZ recently underwent a management shift. With new management always comes change. It was decided to let me go from the Personal Training Staff. While I understand change and the need to refresh staff, the manner in which it was handled was highly unprofessional. I was treated rudely and disrespectfully. Andrew Sampson, the new operational manager, had an opportunity to exercise grace and personal professionalism in this matter and chose to deal with it like a high school student breaking up with his first girlfriend. I am very disappointed in his lack of ethics, compassion, and management style.

Sadly what could have been a positive end to a positive relationshiip with the company has ended with a bitter taste in my mouth for both Andrew and the company.

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7:49 pm EDT
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Fitness 19 won't buy decent scale

The owner refuses to buy a decent scale for the gym. The scale in the gym is a piece of crap that does not give an accurate weight. He wants our money, but refuses to buy basic equipment for the customers. It took a ton of complaints and threats from customers to leave the gym to "encourage" him to buy window shades. The sun was glaring in the morning. Customers avoided the treadmills because of the glare in the morning. I guess invested in a medical scale is too much to ask. Anyone have an address or number for corporate?

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6:50 pm EDT
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Fitness 19 upgrades

I am not surprised that you cannot contact the corporate site. Apparently they are not interested in their customers. I have belonged to this club for a couple of years and have paid their $20 a year for "upgrades" to the club. Absolutely nothing has changed. Most machines do not yet have TV's, there is no new equipment, no upgraded equipment, no additional lockers, etc. There staff is on the job mostly to sign up more and more people creating an increasingly crowded environment. In winter, you can seldom find a locker, a machine or even a place to hang your coat. I know I am not the only one who needs the distraction of a TV to keep going on the treadmill or bike, and they are often not available. With all the money they are collecting, when are they actually going to do something ? If they never intend to make improvements, drop the additional charges !
Maybe they would not have the turnover that I see if they would actually live up to their contract !

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ThinkingStraight
Brook Park, US
Dec 11, 2011 4:34 pm EST

Members of a Gym shouldnt complain if a gym is busy. That usually means they are going to be around for a long time. It's time to start worrying when you find your gym consistently slow and the staff are not signing people up.
Also, with being a member at Fitness19 i dont see anywhere in the contract where they have to spend money on new tvs or buy new lockers... all i see is a nice clean well kept facility that i pay next to nothing for... just my 2cents.

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Tyrone Washington
Atlanta, US
Nov 02, 2011 4:46 pm EDT

my3cents be full of queers yo

my3cents will never die
my3cents will never die
Bainbridge, US
Oct 29, 2011 12:57 am EDT

Wow, very rude comment. You are definitely not my3cent material. We are respectful towards the OP's.

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Tyrone Washington
Atlanta, US
Oct 29, 2011 12:54 am EDT

Yo you needs to be payin attention to exercises not tv yo Then you wouldn't be so fat

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kim2012
Kent, US
Oct 29, 2011 12:51 am EDT

I can get you in contact with corporate. Let me know if you still need to.

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2:01 am EDT
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Fitness 19 dishonest!

When I got pregnant, I wanted to hold up my membership, but they told me to pay $5 a month to keep the membership or I have to pay another initiation fee when I come back. I decided to pay the fee every month to keep the membership and one day I stopped by there and said I want to hold my membership from this month. A man who seemed to be the manager said "OK, " but next month I was charged more than $5. I called them and they made me talk to the new manager. She said they just changed their management but she didn't get any note from the previous manager saying that I'm pregnant. I told her that I gave him the verification of pregnancy and he said "OK." But she said according to the policy I need to give them a doctor's note, not a verification of pregnancy. I refused to do that because I already got the approval from their staff even though he's not working anymore. Next day I called again and she told me she talked to the previous manager but he said he didn't say "OK" to me. He lied! I went to the club myself and asked to talk to the staff who was there when I was talking to the previous manager, but they wouldn't let me. Very dishonest and unprofessional!

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corporate44
Colorado Springs, US
Sep 23, 2011 9:39 pm EDT

The Fitness 19 owner at the Colorado Springs Stetson Hills location is a liar and a scam artist, too. They are cheap because their level of professionalism is zero. I went in to cancel my membership. During our discussion he tried to tell me I was a liar about 3 different things. Out of those 3 things documentation existed for 2. When records were pulled what I was saying was confirmed as truth. Go figure. Consumer beware. Spend a little extra to join a decent gym with integrity.

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3:55 pm EST
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Fitness 19 more dust?

I am a client of fitness 19 and lately, this place has taken a turn for the worst. Mainly, my complaint is with the lack of professionalism and good customer service. All the employees walk around this place like they're gifts to earth, and do not go out of their way to help you. One of my largest complaints is the constant cleaning they are doing during store hours...NOW, i know what you are thinking, "why is this ### complaining about this place being clean?" Well, that is not the case here. I know many other people know what I am talking about when i say it is hard to breathe when dust is being kicked up all around you. It seems to me like this company does not want to do the cleaning when they close when it seems most appropriate. Vacuuming and the constant dusting is very irritating when one is trying to get their gym on. This makes it hard to breathe and makes the ambiance of them gym not so fun to be around. CLEAN ON YOUR OWN TIME! spare my lungs.

That is all. Whew, i feel better!

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SMMember
, US
Sep 06, 2011 12:59 am EDT

Really?! Get over yourself ###. I'm a member of the same club and I totally appreciate that they are keeping the equipment and overall location wiped down and clean. There is never dust being kicked up and your claim about it being hard to breathe in there is only your stupid imagination. Get real. Any gym you go to, the staff or janitors will be cleaning during operating hours, it's common practice to keep equipment and location clean while being used, for sanitation purposes. Honestly, if you don't like it, cancel your membership, get the Hell out and take your stupid ugly snatch to another gym.

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Hmonday
, US
Jan 06, 2011 3:43 am EST

Being an employee for fitness 19 I would agree with you that we clean a lot because being a gym are equipment gets very dusty and quickly to. If we dont dust about every two hours you would not want to use the equiptment because of the amount of dust and hair that falls off people. If we waited till closing to glean you would not touch anything cause of all the dust and hair. Its not like other places of buisness. People are moving constantly snd that makes more dust and hair be everywhere.

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11:34 pm EST
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Fitness 19 keep charging after cancellation

###s run this gym. They did not charge me the initiation fee and kept calling asking for the number to my card, even after I had given it to them. After being a client for 6 weeks I decided the gym was smelly and run down and the employees didn't care about anything other than their own muscles, so I walked in my letter of cancelation. Next day I was charged for another month, which I figured was policy for not having 30 days notice. Then they called wanting my number again to charge the initiation fee, saying my card didn't work, however this is the same card they had charged the monthly fees to. They also threatened to send me to collections if I didn't pay the initiation fee, so angrily I paid it over the phone and amazingly the card worked! Then 2 days later they called saying that I still needed to pay my initiation fee. I called again and they checked and said yes it shows you paid it already. Then a month later I see that they have charged me for another month of service even though it has been over 30 days since I took in my letter of cancelation. These people have no idea it they are coming or going. Don't use them, it will cost you way more in the end with fees and frustration.

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Vickiso
Prospect Park, US
Jan 19, 2011 5:41 pm EST

They charge fees even when services are not rendered.

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5:49 pm EST
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Fitness 19 scam

This company advertised a promotion to come in and try Fitness 19 for FREE for 7 days! I went in to inquire about this and to begin with I waited for over 10 minutes while a salesperson sat less than 10 feet away from me chatting with friends that were their working out! Secondly I felt as though purchasing a new car would have been easier than receiving permission to workout at a Fitness 19 because their sales ploy it relentless! Finally after signing the guest book for liability reasons, which I understand, and a LONG unnecessary tour (sorry but you can see the entire facility from the second you walk in and I doubt people need a 15 minute tour) next I was told random facts about the building (i.e. square footage, building materials), finally when I sat down with the sales person to inquire about just starting my free 7-day trial he informed me that if I didn't sign up for one of their plans then I could work out at this location tonight but it would cost me $10! NICE FALSE ADVERTISING!

Let me know how many others have experienced this!

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hy43606
Toledo, US
Apr 17, 2012 2:56 am EDT

I joined in November with my mom, both of us on my account. They falsely advertised the price and charged us much more than what the signed stated. They gave my mom a "free physical training session" which was really a sales pitch. She agreed to the personal training session and was told she had 3 days to cancel it. She came back in within the 3 days and told them she changed her mind and didn't want the sessions. We went out of town for three weeks and came back to the gym and they asked her if she was ready to schedule her sessions, she told them "no" she had changed her mind. They told her "too bad, we already took the money out of MY account" I was livid, I didn't realize a business could take money from someone's account without my permission. I told the owner Rick (which took forever to get a hold of him) that it was illegal and to give me my money back. He said no, we went back and forth, they pretty much told me that they were going to hold my account hostage until my mother paid for the personal training session (which she cancelled). I told them I didn't sign up for these sessions so I won't pay for them. It wasn't fair to charge me for something I didn't authorize, especially for another person. Rick did finally give me my money back. I went in to cancell my membership and they gave me a hard time. Finally they gave me a cancellation form and I signed it but when I passed it back to them they added a note to the bottom saying that "my cancellation wouldn't be valid until the personal training sessions were paid". That's illegal too. So they are still charging me monthly fees eventhough I signed a cancellation slip and I never authorized these charges. They are crooks! I tried to call them and talk to Rick but they would place me on hold and hang up and they said that if I called back they would call the police on me!

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8:07 am EST
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Fitness 19 dirty

The fitness equipment has spills from client’s perspiration, sports drinks, dirty shoes, etc. and hasn’t been cleaned in months or if it has it’s done very poorly. Vacuuming does get done on the main walkways however under and around the exercise equipment is a mound of dust, bottle caps and hair. Both restrooms have a foul constant smell, and the toilet commodes have hair, urine and dirt caked about the commode stool. The floor is often “sticky” with urine. The restroom floor is frequently littered with bits of toilet paper and balls of dust/hair. The ceiling fans blades are thick with dust and hair. The front desk staff appears to be ill equipped and untrained to maintain such a revolving door operation that involves the loss of human body fluids. The owner/manager doesen't care about how clean this facility is and I'm sure the health department would really like to know what's really going on here!

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7:28 pm EST
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Fitness 19 business ethics

I went for a free fitness session to try the place out and was subjected to high pressure sales tactics (as in, "what am I going to sign you up for today"). My daughter and I went in a day or so later just to work out on the machines but were approached and offered a free training session which we took. I liked that trainer, I did not like the trainer who pressured me into signing a contract, so I canceled a session with the first trainer. He actually called me up to try to pressure me into returning for a session with him--and I didn't like his approach in the first place. I decided to cancel my contract and look for a place where I could just work out without being hassled. Bottom line, yes Fitness 19 charges less up front but you will have no peace from the trainers who will be constantly trying to up sell you.

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6:07 am EST
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Fitness 19 personal trainer scam

We joined the gym recently and signed up for a free personal training assessment. They misled us into thinking that we had to pay a one-time total cost that turned out to be the monthly payment for 6 months! We are very bright, very educated people, but naturally trusting, I am afraid. The contract is written confusingly and when you have someone misleading you verbally, you naturally think that the contract is confirming what the trainer is saying. When we got our second bill we went right in thinking it was an accident. Although the assistant manager was made fully aware of the situation, he would not allow us to speak to his manager and stated that "there was nothing he could do." Now we are locked in a 6 month contract with ridiculous premiums. Where are the moral, honest people in this world? Certainly not here at this Fitness 19.

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Lake guy
Willowick, US
Dec 19, 2010 1:43 pm EST

I joined the gym in Wickliffe, Ohio this past summer. For the most part I am please with the gym. I am not please with the managers or the people working there. This past week all of them were playing cards at their registration tables while the place is filthy. The trash cans were overflowing, the machines need to be wiped down because there is so much dust on them. One evening while I was working out, an elderly lady fell and hurt her head, a trainer and her client were the first to help her up and see if she was ok..Management came over, called 911 and didn't even come back to her. This company needs to be run by mature adults who will keep this gym in tip top order. Don't get me wrong, I like going there, However, it is disgusting when I am working out and see spit on the mirrors from guys straining which is normal and the spit is still there a week later. I went in the bathroom and my feet stuck to the floor because the urine was not cleaned up..the bathroom is disgusting as well. They all need to be fired and hire some people who know to run a business

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4:23 am EST
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Fitness 19 unauthorised bank draft and gift certificate not honored

My name is Nsimba Kuedituka and I had a family account with fitness 19 located @ 141 W.Foothill blvd.# C.Upland, CA 91786[Bus:[protected].The general mgr.is JOE NAKAMURA.I cancelled one person from it in June 2009.It was a family account of 7 people.the cost was $35/month for all of us. After that one member was cancelled, my monthly payment should have decrease to $30/month, eventhough i had requested to cancelled the entire account(7 people)but they didn't(a mistake from Fitness19!), but instead they kept on drafting $35 from my account from July 2009 to September 2009.When I went to the center to bring it up to the manager's attention, instead of offering to credit my account back(which i did myself directly with my bank as a dispute of an unauthorised drafting), the manager offered to compensate me with a gift certificate of "18months free" of membership that needed to be activated by 12/2009.On nov.20, 2009 i went to the center to activate the gift certificate, I spoke to TAYLOR @1:45PM AND HE REFUSED TO ACTIVATE IT, stating that since he did not know who issued it, he could not honor it.I think he refused on purpose, knowing that the certificate was going to expire after Dec.2009, and if we brought it back after Dec.it wants be honored.
This kind of behavior from fitness19 from start is very unprofessional, unacceptable customer care services.They are not honest nor loyal to the members. They are cheatting! And need to stand behind their words. If my bank did not dispute it, they would have kept my money.I think that they should honor my Gift Certificate and give my entire family(7) the 18months free as promised.I'm disappointed and WILL NEVER RECOMMEND SOMEONE TO FITNESS19 EVER!
Sincerely,
Nsimba

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Cabrown
, US
Jan 27, 2011 9:00 pm EST

The Fitness 19 on Foothill in Upland is clean and the people working there are friendly enough, but don't try to cancel or get them to honor their own contract or have any sort of customer service policy. I would not be surprised if they are trained to never, never, under any circumstance give any money back. What a racket! Their employee screwed up and didn't cancel my daughters membership when I attempted to cancel both of them, IN PERSON. They are on the same account but because I did not have a slip of paper with my daughters name on it, they refuse to refund her dues. I have one with my name and signature and was assured by the kid who canceled my membership that because she was on my account this was all I needed. Made sense to me. They also charged me $15 stating that a debit was refused by my bank and had to be resubmitted. Rediculous as my balance was sufficient to cover the debit and my bank verified that they never declined anything from them. They also refused to investigate this in their end, telling me to "take it up with my bank". And don't buy the 30-day notice and additional month of dues after cancelling. Their contract clearly states that if you paid 1st and last upon joining, they will refund the additional monthy dues if you request. However, you may have to sue them to actually get it. I have filed a complaint with the Better Business Burea and disputed this through my bank but I am just outraged that they appear to get away with this crap!

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4:44 pm EST
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Fitness 19 fraudulent advertisement

This particular gym franchise and fitness19 in general are engaged in fraudulent advertisements.
Fitness 19 advertised 5$ per month subscriptions and when I inquired all the details about this offer they sneak in the details that its only from two days of the week. I would not do business with anyone this dishonest.

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coyote_manager
Pueblo, US
Mar 24, 2010 12:41 pm EDT

Thats not dishonest i go to the gym in another city and want to work out where i live on the weekends. this rate is awesome for me since the other local gym wants to charge me $10.00 as a visitor each time i go. What planet do you live in? Thats not false advertising they are telling you what the rates start as. You must not have good common sense.

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10:41 am EST
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Fitness 19 crappy gym

This gym is the worst. No showers, child-care workers texting while Ted Bundy tries to pick up your kid, equipement failure, lying salesmen, and trainers that couldn't train a turd to smell bad. After 1 month their, I was ready to cancel and couldn't until I faxed 3 letters, sent 2 letters certified, and finally had to close my bank account. DO NOT JOIN THIS GYM ANYWHERE!

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Fitness 19 incorrect cancelation

A clerk who was canceling my membership very conveniently misunderstood that I was canceling the whole family (including a separate charge for using the child care center). I am continually billed for the gym that no one in my family has used for 3 months because "my husband is still a member". The manager (Anthony) is very rude and stated that "I had a personal vendetta" against Fitness 19. Buyer Beware!

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Concerned Pissed off
Detroit, US
Mar 22, 2011 12:55 pm EDT

i agree they have the worst business practices in the gym business. Consumers beware as well there so called director of personal training hires trainers without asking for copies of the certifications or copies of there fitness degrees!

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The Reader
, US
Jun 13, 2010 12:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi!

I have read the complaints about Fitness19 and while some complaints may raise valid concern I have to disagree with many of the customer’s complaints based their personal situation. The whole concept behind Fitness19 is to introduce a low cost no frills facility for people to come in and use exercise equipment. Even after the initial sign up fee and monthly membership fee, you cannot go out and buy a single piece of exercise equipment for the yearly total amount. The following year is even less! If you want juice bars, snack bars, shower facilities then go somewhere else and pay the close to $400.00 dollar yearly annual membership fee.

Concerning all the misunderstanding of what a monthly fee is, Fitness19 should simply have a minimum six-month membership and a twelve-month membership per individual option only. Take it or leave it. I joined Fitness19 and I paid for the entire year up front. The only thing that I questioned was when the person explained to me for the second year the fee would be slightly more if I paid up front versus having billed periodically. I said that made no sense at all and she eventually written in the contract that the renewal fee of 12 times the advertised locked in monthly amount. No problem.

To the person who actually wanted to suspend the membership fee for one month because of not going to use the facility, all I could say is what tact! The low monthly fee and you had requested not be billed for a month because you are not going to be using the facility… If I were the manager, I would show you the door…. There is no such thing as a pay when I want to pay option in any contract!

The free health assessment is free I have no idea why they would attempt to bill you for further personal training sessions unless you signed up for them. Please define ridiculous monthly fee for six months….

Make sure you ask questions and completely understand what it is you are agreeing to. Give me a break….

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8:32 am EDT
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Fitness 19 they need better staff

I went into Fitness 19 last week to check out the facilities because I was thinking of joining a new gym and was not impressed. The gym itself was a basic gym which was expected but what I didn't like was the staff. They use a lot of high pressure selling tactics to "close the deal" and it all is a bunch of baloney. Things like "Oh you’re so lucky, last day of the sale" "You’re getting a really great deal" "If you don't sign up right now you're going to miss out and prices will raise tomorrow" etc. I receive coupons every week saying there's a sale. I left there with a really bad feeling about the place and it was all because of how the staff made me feel. I actually had every intention of joining before that. And of course there were a lot of "extra" fees after they made their initial pitch. The manager came over and was asking if they told us yet about the first and last month fees, processing fees, etc. $199 processing dues come on all they have to do is enter into a computer. I just did not like their tactics it made them all seem slimy and was the reason I changed my mind about joining. I decided it was worth the couple extra bucks to join the gym right down the road.

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Serval
Rochester Hills, US
Dec 08, 2009 11:23 pm EST

Hey...out of curiosity, what gym did you end up joining? I am from Rochester too and was planning on heading over to Fitness 19 this week to sign up. After reading your comment...I will DEFINITELY NOT sign up. I like to exercise for physical, mental and spiritual well being and the environment that you described sounds way too shady. Thank you for your honest feedback on this facility.

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11:23 am EDT
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Fitness 19 seriously?

I am reading all of these complaints and it seems like it is a lot of people complaining not because Fitness 19 did anything wrong but because they did not get there way... looking at the Fitness 19 website www.fitness19.com they have over 100 gyms nation wide with only a handful of complaints it seems like they may be the best option for someone looking for a gym and the people on here complaining because they had to pay a last month or because they would not get a better deal on adding a family memeber? are they not the best price anyways? why complain when you are already getting a lower price than the competition? dunno just seems like a bunch of people with petty problems that have no outlet other than to complain on the internet about a gym that is giving a better product and price than any of the competition.

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bourne81
Redding, US
Oct 29, 2009 6:21 pm EDT

Please, that could not be further from the truth! Although, Fitness 19 (in redding ca) has some nice equipment and a convenient location, the customer service has plummeted to an all time low. The facility is generally neglected with little to no attention in the restrooms. The gym’s overwhelming odor of mold and faulty water vending machine system are also frustrating. The child care hours and frequent late start “banker” hour holiday and weekend hours are a joke and can leave a devoted lifter out in the cold. If I were the one in charge, I would get a new staff and clean the place up before devoted athletes and families start looking elsewhere for gym services.

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NSKk
Orchard Lake, US
Oct 19, 2009 1:32 pm EDT

Let me guess - you are working for them, right?

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1:41 pm EDT
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Fitness 19 negative vs. positive

This is the w0rst website ever! I have been to many fitness 19 gyms when I go out of town for work, and not once did I find something wrong with them! Everygym is very clean and organized and has every type of equipment any body can use whether you are a hard core body builder, a cashual work out, or have never worked out in their life before. I have been to so many gyms in my life and only a few, besides fitness 19, have the most comfortable workout feel, cleanliness, and variety of top of the line equipment! All of my experiences at fitness 19 were awesome! Any body can go to any business and critique a simple spec on the ground and blow it up by making the business sound like it is a hell of a place to be in. This is not true! Stay positive and look at all of the positive things in life cause there is no way the negative crap can over win any of it. Everything you see on the news or these website are all bad things about everything! When does the news ever tell the public about the good around the coutnry. Not as much as the bad that goes around.

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CMmanager
, US
Feb 06, 2012 3:28 am EST

JackNickson, sounds a lot like Nick Jackson, one of the managers of Fitness 19 in Washington...hmm, not the best bet for unbiased advice.

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k william
pittsburgh, US
Oct 29, 2010 1:20 am EDT

Common the fitness 19 will not put a paper towel dispenser on the wall nor put paper towels int he bathroom...The answer we got after we asked management for this reason they said... They cost 40 dollars a roll...then after we discussed this issue the manager said well what do you pay here monthly...Really well next time ill blow my nose in my hand then go work out with snot and all

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JohnnyBoy!!!
Columbus, US
Jan 05, 2010 10:53 am EST

If you look at it, fitness 19s equipment is the same as many gyms equipment. Due the comparisons your self. Go online and see how much they cost. Life Fitness and Hammer Strength are top of the line my friend. Go to any other gyms and your going to pay more than double monthley, plus have to sign up for a year or so. All other gyms have the same equipment but come with pools, basketball courts showers ect ... if thats what you want then go join the other gyms, most people working out however never utilize the pools thus why pay for them? Thats where fitness 19 comes into play. Same equipment, you only pay for what you would use anyway and its much cheaper because they simply just have less over head to pay.

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jackson1972
Chicago Heights, US
Nov 18, 2009 10:34 am EST

You can shine up a turd, put all the bells and whisltles on it, and tell people how nice it is, , , but in reality it is STILL A TURD. Fitness 19 is a joke, it has the shiniest, cheapest equipment money can buy, at a "you get what you pay for" price. Fitness 19 is staffed by kids that are barely out of high school. I would rather have Charles Manson watch my children than some of the day care workes at Fitness 19. And you had better be prepared to die or change your name and social if you want to cancel your membership. Did I mention that Fitness 19 SUCKS!

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2:23 pm EDT
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Fitness 19 do not sign up. worst gym ever

My husband and i were fitness 19 members for about a year. 6 months ago are son became increasingly sick and due to outstanding and overwhelming hospitals bills we were no longer able to pay for many things including our gym membership. I sent a letter to fitness 19 in july to cancel our membership. They called me in august saying they never received it and that i had to pay for that month. I refused and sent another letter stating it was my 2nd attempt to cancel. They are now charging me for two months. I explained to the manager chris our situation in tears and he could care less. There is no corporate number if you have problems like this you are just on your own. DONT SIGN UP. Even with a medical emergency they refuse to care!

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JoeyDiamond
, US
Oct 22, 2010 12:25 am EDT

Rule of thumb is don't use automated billing for anything. The contract states they can charge a cancellation fee, which I'llworry about if they decide to acknowledge my cancelation request. Most businesses of this type use automatic billing. Buy equipment and work out at home if someone doesn't trust you to pay the bill.

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Hipeople
Houston, US
Aug 30, 2010 8:50 am EDT

This place was great ...but the stupid plastic card they have pissed me off...i have been going to this gym for 4 years..my picture is in the computer..I know my number by heart and I also have a Texas ID...but they just had to have this stupid plastic card ...screw them and shove the card up your [censor] ! I have watched people cancel over and over again because of this ...

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JohnnyBoy!!!
Columbus, US
Jan 05, 2010 10:57 am EST

Their is no corporate number bc all of these gyms are individual operated. Cancellation policy is very simple as well, 30 day written notice and you can do so by either stopping into a gym (best way possible), write a letter, email or fax. now if you dont stop in here is what you do ... call them to make sure it was recieved. that simple. Sometimes letters dont make it, is it your fault? no. is it the gyms fault? no. There is no way to know if you really sent the letter on your part though bc if they took your word for it and all of there 1000 members said yeah i sent it in too, the business wouldnt make anymore. Just like everything else read your agreement before signing and ask questions. Those that dont are the ones that complain.

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bill romero
, US
Dec 21, 2009 4:35 pm EST

my girlfriend has had the same problem with them. I actually called around to three different stores asking for a corporate number and every single person began to screen the call and stutter. It began to sound more and more like a scam or a cover up. WOW! Can somebody please put these people in their place. I mean come on its only 18.00 bucks.

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