SUBMIT A COMPLAINT

Fitness 19 / liability of a minor

To: appropriate department (Board of directors, ceo, senior management)

I was recently informed by mail that my minor dependent (Which i'm her legal guardian) was being billed and possibly sent to collections for an unpaid membership fee with "fitness 19 natomas". I called your facility and a male manager on duty at 4:00pm stated that there was no form of documents he could provide me of who signed the parental/guardian agreement to

1. Have a minor enroll for a membership
2. Bill a minor
3. Send minor to a collection agency

This is very unacceptable that I was given unexceptional service and having no knowledge that a minor (My dependent) was given a membership. This scares me under "liability" and your facility/company would enroll minors to a membership plan to meet sales quotas etc. I would expect a phone call back and would want to be compensated for liability purposes or legal action would be taken.

Best,

Kyle atalig
[protected]
[protected]@gmail.com

  • Updated by Kyle Atalig, Dec 06, 2016

    To: Appropriate Department (Board of Directors, CEO, Senior Management)

    I was recently informed by mail that my minor dependent (which I'm her legal Guardian) was being billed and possibly sent to collections for an unpaid membership fee with "Fitness 19 Natomas". I called your facility and a male manager on duty at 4:00PM stated that there was no form of documents he could provide me of who signed the parental/guardian agreement to

    1. Have a Minor enroll for a membership
    2. Bill a minor
    3. Send minor to a collection agency

    This is very unacceptable that I was given unexceptional service and having no knowledge that a Minor (my dependent) was given a membership. This scares me under "Liability" and your facility/company would enroll minors to a membership plan to meet sales quotas etc. I would expect a phone call back and would want to be compensated for liability purposes or legal action would be taken.

    best,

    Kyle Atalig
    [protected]
    [protected]@gmail.com

Ky
Dec 06, 2016

Post your comment