SUBMIT A COMPLAINT / They are in total breach of the sales contract

1 United States
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My daughter ordered her prom dress a month ago, her senior prom is Saturday, May 5th. We have no dress, even paid expedited shipping fees to have it here no later than April 23rd. Zoe Lau is the idiot emailing me back, telling me the supplier is working on it, but despite the fact that I have canceled the order, they refuse to refund our money. They are in total breach of the sales contract. I have sent several emails, would live to put them out of business...any advice? She pretends that she doesn't understand and says the phones aren't working. Another reason to buy American.


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